Job Description

As part of the Fraud Strategy and Analytics team at JPMorgan Chase within the International Consumer Bank, you will join a flat-structure organization. You will help the firm grow responsibly by anticipating new and emerging risks and using your expert judgment to solve real-world challenges that impact our company, customers, and communities. Our Fraud Strategy culture is centered on thinking outside the box, challenging the status quo, and striving to be best-in-class.

The Fraud & Financial Crime Product function leads the first line of defense for fraud and financial crime risk, including ownership of the fraud and financial crime strategy and control framework across all products and channels. You will be responsible for designing and validating fraud strategies, capabilities, and processes, partnering closely with Product, Technology, and Operations. This role requires a deep understanding of the business, strong data analysis skills to identify root causes, and the use of analytics to design and implement solutions. You will play a pivotal role in driving end-to-end solutions that mitigate risk while balancing revenue loss, operating costs, and customer impact.

Job responsibilities

Manage and enhance fraud strategy to drive the intended trade-off between fraud mitigation, financial performance, customer experience, and operational efficiency.
Develop looker dashboards to monitor fraud trends and loss monitoring.
Develop data pipelines that can be consumed for fraud strategy and analytics.
Regularly monitor fraud trends and customer friction to identify opportunities to improve fraud strategy performance.
Leverage internal and external data sources and advanced analytical tools to drive accurate fraud detection.
Partner with Product, Technology, and Operations to develop new capabilities for improved detection and treatment by helping design solutions, define requirements, and test before and after implementation.
Collaborate closely with the broader fraud strategy team and other cross-functional teams to leverage best practices and ensure control and compliance.
Stay on top of industry trends and adopt industry best practices.
Collaborate with second line fraud risk teams to ensure models, rulesets, and strategies are effective.
Deliver concise and effective oral and written communications with internal and external partners at different levels.
Ensure all compliance, audit, and control frameworks are followed, using data to confirm processes adhere to regulatory standards.

Required qualifications, capabilities, and skills

MS degree with 7+ years of experience in risk management/data analytics.
Excellent collaboration and partnership skills, with a proven track record of working effectively with internal teams and external partners.
Ability to think strategically by setting a vision for areas of responsibility, developing roadmaps, and driving execution to balance short-term and long-term solutions.
Strong analytical thought leadership, with the ability to leverage AI and machine learning to drive effective and innovative solutions.
Strong process and project management skills, with the ability to drive capability development.
Strong communication skills, with the ability to communicate effectively and strategically to senior leaders and key stakeholders.
Demonstrated curiosity and strong attention to detail to drive analytical rigor and execution quality.

Preferred qualifications, capabilities, and skills

Relevant fraud experience is preferred.
Product management experience is a plus.

Technical Skills: Python, SQL, GitHub, Looker, Excel

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About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Fraud Strategy and Analytics Lead

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