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Vacancy description

First American - Senior Platform Engineer - Observability Services in India, भारत

First American (India) Pvt Ltd

India, भारत

About the Role:We are looking for a Senior Platform Engineer with at least 7 years of experience to join our Platform Engineering team, with a strong focus on observability. In this role, you will build, operate, optimize, and enhance the platforms that provide visibility into our applications and https://jobeax.com/link/aVGYzAkvI1UJhlBL Responsibilities :- Build, operate, maintain, and enhance enterprise observability platforms for applications and infrastructure.- Operate and optimize observability backends, ingestion pipelines, agents/collectors, and data lifecycle management.- Implement observability solutions and standards defined by Staff and Principal Engineers.- Build and maintain telemetry pipelines for logs, metrics, traces, and events.- Lead telemetry and data onboarding for applications, infrastructure, Kubernetes, cloud, and platform teams.- Provide product support to internal teams - troubleshoot telemetry ingestion issues, query performance problems, and platform usage questions.- Monitor and improve platform availability, performance, capacity, scalability, and reliability.- Troubleshoot complex production issues related to telemetry ingestion, processing, storage, indexing, and query performance.- Optimize data stores, retention policies, indexing strategies, and storage utilization.- Build and maintain dashboards, alerts, integrations, and operational tooling.- Automate platform provisioning, configuration, and deployments using Infrastructure as Code and CI/CD.- Partner with Application, SRE, Infrastructure, and Security teams to improve telemetry quality, coverage, and incident https://jobeax.com/link/uUO5m7D0VcO5eebZ Requirements :- 7+ years of hands-on experience in Platform Engineering, DevOps, SRE, Infrastructure Engineering, or Observability Engineering.- Strong hands-on experience with at least one major observability stack (e.g., Elastic, Grafana, Datadog, Splunk, or equivalent).- Experience operating and troubleshooting production observability platforms at scale.- Strong understanding of logs, metrics, distributed tracing, telemetry pipelines, and core observability concepts.- Experience onboarding telemetry/data sources and supporting internal customers through integration and troubleshooting.- Hands-on experience with Kubernetes, containers, Linux, networking, and cloud infrastructure.- Familiarity with OpenTelemetry or similar instrumentation and collection frameworks.- Advanced troubleshooting skills across applications, infrastructure, and distributed systems.- Hands-on experience with Infrastructure as Code tools such as Terraform.- Experience building CI/CD pipelines using GitHub Actions, Azure DevOps, Jenkins, or similar tools.- Hands-on automation and scripting experience using Python, Go, Bash, or similar languages.- Experience with performance tuning, capacity planning, data lifecycle management, and platform optimization.- Working knowledge of telemetry collection, signal processing, cross-signal analysis, alerting, and production troubleshooting.- Consistently demonstrated ability to build, operate, troubleshoot, and improve production-grade platform solutions.- Experience implementing SLIs, SLOs, alerting standards, and reliability https://jobeax.com/link/PtdO30dAHtNKkZGK to Have :- Experience with modern observability tooling such as Grafana, Prometheus, ClickHouse, or pipeline/stream processing platforms.- Experience with log/metric/trace collectors and streaming technologies (e.g., Fluent Bit, Kafka).- Experience with high-volume telemetry environments and cost optimization.- Experience with GitOps workflows and observability-as-code practices.- Experience creating onboarding documentation, runbooks, and self-service guidance for platform users. (ref:hirist.tech)