Firmware Engineer III - BIOS in Bangalore, भारत

Job Summary : We are looking for an experienced BIOS Customer Applications Engineer to support AMD Embedded and x86 customers across BIOS/firmware, platform bring-up, customer issue triage, technical escalations, and production https://jobeax.com/link/maw2EhTlqddFkx3M role will act as a technical bridge between customers, FAEs, BIOS/Firmware Engineering, Platform Engineering, Validation, Quality, Product Management, and Program Management https://jobeax.com/link/ZlR3JZToBtLJKlA9 Responsibilities : - Act as the primary technical interface for customer issues, requirements, feature requests, and platform enablement.- Support BIOS configuration, UEFI flows, firmware debugging, platform initialization, ACPI, SMBIOS, Secure Boot, PCIe, and memory configuration.- Own customer issue triage, including reproduction, technical data collection, debugging, prioritization, tracking, and closure.- Drive technical escalations with BIOS, Firmware, Silicon, Validation, QA, Product, and Program teams.- Support customer platform bring-up across prototype, validation, and production phases.- Analyze customer feature requests and assess technical feasibility and engineering requirements.- Provide technically accurate customer updates, workaround guidance, issue summaries, and closure https://jobeax.com/link/0cIfSBgIHeGlJTqO Skills & Experience : - 6 - 9 years of experience in BIOS Engineering, Firmware Development, Customer Application Engineering, Customer Engineering, Embedded Systems, or Platform Engineering.- Strong hands-on experience with BIOS/UEFI and x86 or embedded platforms.- Strong platform-level debugging experience across BIOS, firmware, hardware, OS, drivers, virtualization, power, and performance.- Experience with debug tools such as JTAG, logic analyzers, oscilloscopes, firmware trace/debug tools, BIOS utilities, and crash dump analysis.- Working knowledge of Linux, Windows, Embedded Linux, and scripting/automation using Python or https://jobeax.com/link/OWg21oeeZIacTxVN Stack : - UEFI BIOS, Platform initialization, ACPI / SMBIOS, PCIe, Memory configuration, Secure Boot / Platform Security, RAS, Power and performance configuration. (ref:hirist.tech)