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Vacancy description

Field Service Engineer in Ahmedabad, भारत

agilent

  • On-siteWork from the office

Ahmedabad, भारत

Field Service Engineer responsible for on-site installation, maintenance, and repair of Agilent GCMS and multi-vendor analytical systems at customer locations. Diagnoses equipment issues, optimizes configurations, and ensures customer satisfaction through preventive maintenance guidance and technical support.

Responsibilities

  • Install, configure, and optimize GCMS hardware, software, and networking products at customer sites
  • Diagnose and resolve GCMS system performance issues and equipment problems
  • Perform preventive maintenance, calibration, and repair services for analytical instruments
  • Advise customers on maintenance practices and system configurations to optimize performance
  • Collaborate with internal teams and manage technical escalations for customer solutions

Requirements

  • Master's degree in Chemistry, Analytical Chemistry, Instrumentation, Pharmacy, Biotechnology, or Life Science
  • 5+ years relevant experience in analytical instrumentation or field service
  • Knowledge of GCMS analytical instruments and basic theoretical principles
  • Strong troubleshooting and problem-solving skills with technical aptitude
  • Excellent verbal and written communication and interpersonal skills
  • Willingness to travel 100% and meet customer credentialing requirements
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