In this Role, Your Responsibilities Will Be: - Will be responsible for managing DeltaV installed base of 40-45 systems across the East region.
- Will be allocated 25-30 Active AMC / Service Contracts for Maintenance Contract Execution which will consume 200-220 site visit days annually including travel.
- Billing value from allocated sites will be 180-200 KUSD.
- Expected to generate additional revenue of 25-30 KUSD by adding new service contracts in the region.
- Balancing out current Operational Efficiency of the region from 97% to below 90%.
Who We Are: Lifecycle services for DCS are comprehensive support offerings designed to ensure the long-term performance, reliability, and safety of automation systems throughout their operational life. Here's a summary of what these services typically include, using Emerson's DeltaV DCS.
For This Role, You Will Need: - Technical : Team member and self-directed contributor. Works well within a team but is equally capable of performing independently.
- Knowledge of Distributed Control System (DCS) - Basic Requirement.
- Knowledge of Metal & Mining / Chemical Industry / Refinery is an added advantage.
- Knowledge of Batch, Profibus, Foundation Fieldbus, Networking, Safety Systems, handling of Charms I/O, Proficient in Cybersecurity and knowledge on AMS will be preferred.
- Interaction: Receives guidance from a mentor and collaborates with team members to complete assignments as needed. Also leads interactions with other sites and departments to achieve project objectives.
- Customer Focus: Engages in increased customer interaction. Works collaboratively within a team and alongside a senior engineer when needed. Also capable of independently working with customers or the sales force to support project and business objectives.
- Industry Awareness: Takes initiative to understand the industry landscape, including project execution, service offerings, EPM market trends, customer segments, and overall business requirements.
- Providing Solutions: Receives directions from a Senior Service Engineer for small-scale service projects. Possesses a strong general knowledge base and is developing expertise in a specific service area. Holds or is pursuing relevant certifications and continues to build skills within the identified product and certification domain.
- Improving the Process: Actively learns and applies process improvement methodologies. Participates in implementing process changes and contributes to continuous improvement initiatives to enhance service delivery and operational efficiency.
Preferred Qualification: B.E. / B. Tech (Instrumentation / ECE/ Electrical). Candidates with degrees in other engineering teams and experience in a similar field can be considered.
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We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems - for our customers, our communities, and the planet. You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.
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ABOUT EMERSON Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.
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