Crowne Plaza Ahmedabad City Centre is a premium upscale hotel operated by IHG Hotels & Resorts, one of the world’s leading hospitality groups. Strategically located on S.G. Highway in Ahmedabad’s central business district, the hotel offers convenient access to major corporate hubs, industrial areas, and the airport, making it an ideal choice for both business and leisure travelers. The hotel features contemporary design, spacious guestrooms and suites, and world-class amenities including multiple dining outlets, a full-service spa, swimming pool, fitness centre, and extensive meeting and event facilities. Guests can enjoy diverse culinary experiences at signature restaurants such as Essence and other specialty dining venues, along with modern conference spaces suited for corporate events and social gatherings. As part of the global Crowne Plaza brand under IHG, the hotel focuses on delivering high-quality service, comfort, and productivity for modern travelers. Known for its professional environment and strong service culture, it offers excellent career opportunities in hospitality, with a commitment to employee growth, training, and international standards of guest experience.
We are seeking an experienced F&B Manager to oversee all food and beverage operations, ensuring exceptional guest service, operational efficiency, and profitability. The role is responsible for managing restaurant outlets, bar, banquets, and in-room dining while maintaining brand standards and driving revenue growth.
Key Responsibilities
- Oversee daily operations of all F&B outlets including restaurants, bar, banquets, and room service
- Ensure high standards of service, quality, and guest satisfaction
- Develop and implement revenue strategies to maximize sales and profitability
- Manage budgets, cost control, and inventory management
- Monitor food quality, hygiene, and safety standards (HACCP compliance)
- Lead, train, and motivate the F&B team to achieve performance goals
- Coordinate with kitchen, sales, and front office teams for seamless operations
- Handle guest feedback, complaints, and service recovery effectively
- Plan and execute events, promotions, and seasonal menus
- Ensure compliance with company policies, brand standards, and local regulations
Requirements
Education
- Bachelor’s degree or diploma in Hotel Management / Hospitality
Experience
- 6–10 years in Food & Beverage operations
- Minimum 2–3 years in a managerial role in a reputed hotel or resort
- Experience in upscale or luxury hotel brands preferred
Skills
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Financial acumen and cost control expertise
- Knowledge of F&B operations, service standards, and hygiene practices
- Ability to work in a fast-paced, guest-focused environment
Working Conditions
- Flexible and rotational shifts, including weekends and holidays
- Extended hours based on business requirements
Reporting To
- General Manager / Director of Operations
Preferred Candidate Profile
- Strong operational and financial management background
- Guest-centric mindset with attention to detail
- Ability to lead large teams and manage multiple outlets
- Experience with international hotel brands preferred