Ramada by Wyndham Darjeeling is a contemporary business hotel in Darjeeling with an excellent location in the heart of the city, just 500 m from the main market, Chaurasata famously known as the Mall Road. Ramada by Wyndham Darjeeling faces the spectacular views of Kangchenjunga – the world’s third-highest mountain. The Darjeeling Himalayan Railway, a UNESCO World Heritage Site, is walking distance from the hotel. Our guests enjoy free, high-speed wireless Internet access, comfortable beds for a relaxed and restful stay, and a variety of accommodation, dining & wellness choices to cater to every need; from a family vacation or weekend getaway, to a corporate event, conference or wedding. We are committed to creating caring experiences for every person, every time, and strive to make our guests feel truly refreshed and restored during their visit. Darjeeling conjures visions of snow peaks, serenity of vibrant green hills steeped in splendour, a land of breathtaking beauty crowned by the majestic Himalayas. Darjeeling is one of the most magnificent hill resorts in the world. This heavenly retreat is bathed in hues of every shade. Flaming red rhododendrons, sparkling white magnolias, miles of undulating hillsides covered with emerald green tea bushes, the exotic forests of silver fir – all under the blanket of a brilliant azure sky dappled with specks of clouds, compellingly crowns Darjeeling as the QUEEN OF HILL STATIONS. The crest of Kanchenjunga shining in the first dawn light truly supports the title. Darjeeling beckons thousands today for a leisurely respite from the bustle of the madding crowd. The traveler – whether a tourist or a trekker, an ornithologist or a photographer, a botanist or an artist – will find in Darjeeling an experience which will remain etched in one’s memory – forever.
We are hiring dynamic, energetic, passionate and experienced hospitality professional for the position of F&B Captain at Ramada by Wyndham Darjeeling Gandhi Road.
Banquet Captain Responsibilities:
- Welcoming guests upon their arrival and assisting them with their seating arrangements.
- Assisting managers and organizers with planning the layout and logistics of events.
- Setting up and managing staff shifts and timetables.
- Developing and providing staff with the necessary training, including customer service and serving etiquette.
- Managing the setup of events.
- Running the floor and coordinating the food and drink service by liaising with the kitchen and service staff.
- Monitoring the inventory of supplies, equipment, and furniture.
- Tending to guests' requests, questions, and complaints.
- Ensuring that the venue and facilities remain neat and clean.
- Ensuring that all applicable safety regulations are communicated and adhered to.
Banquet Captain Requirements:
- A minimum of 3 years experience as a F&B captain or similar.
- Excellent leadership abilities and the ability to manage many staff members.
- Great time management and multitasking abilities.
- Excellent written and verbal communication abilities.
- The ability to provide an excellent level of customer service, even in stressful situations.
- Physically fit with good stamina for physical tasks such as moving and lifting furniture and standing for long periods of time.
- Willingness to work long hours, irregular shifts, and on weekends and holidays.