Analyzing large datasets; Identifying recurring fraud patterns in the CX/DE and RX space including but not limited to transactional level fraud/abuse, related accounts fraud/abuse and collusions between the same.
Developing a deep understanding of the entire business function of the organization to drive efficiency and process improvement.
Work with internal stakeholders and arrive at corrective action plans and preventive measures to mitigate fraud and abuse risk
Continuous monitoring of fraud risks and escalate appropriately to stakeholders
Proficient in handling product and analytics data and reporting
Strong communication, coordination and analytical skills with high critical thinking capacity and ability to work in a constantly changing environment.
Requirements:
Strong eye for detail, critical thinking and deep dive skills.
Strong Excel skills & good business acumen, good SQL skill will provide an added advantage.
Experience with E-Commerce in the Trust and Safety / Fraud Investigations domain would be preferred.
Strong interpersonal skills, ability to work with and influence cross-functional teams.
Excellent verbal and written communication skills.
... with the Transaction Risk Management team. Key responsibilities include Risk investigation, continuous monitoring of fraud and abuse in the customer, delivery executives and restaurant partner domains. Principle Accountabilities: Analyzing large datasets; Identifying recurring fraud patterns in the CX/DE and RX space including ...
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