Executive – Processes, Supply Chain

Department: Supply Chain & Operations
Location: Andheri, Mumbai
Experience: 2–5 years preferred
Key Requirement: Advanced, end-to-end Unicommerce (Uniware) expertise

About the Role

We are looking for a highly skilled Unicommerce professional who can take end-to-end ownership of our Unicommerce operations, identify process gaps, resolve complex system and operational issues, and implement robust, scalable processes.

This is not just a system-operating role. We need a problem solver and process owner who can investigate root causes, explore system capabilities, implement effective solutions, and establish preventive controls to avoid recurring problems.

Key Responsibilities 1. End-to-End Unicommerce Management

Manage and optimise all Unicommerce modules and workflows.
Handle purchase order (PO) creation, goods receipt notes (GRN), inwarding, stock transfers, and inventory adjustments.
Manage product listing, cataloguing, SKU creation, SKU mapping, and channel integrations.
Oversee sales order creation, order processing, fulfilment, returns, and inventory reconciliation.
Ensure seamless data flow between Unicommerce, warehouses, marketplaces, Shopify, and integrated systems.

2. Problem Solving & Process Improvement

Deep-dive into operational and system issues to identify root causes.
Explore existing Unicommerce features, configurations, and alternative workflows to resolve challenges.
Develop permanent solutions rather than temporary fixes.
Establish SOPs, preventive controls, and automated checks to minimise recurring errors.
Identify opportunities for automation, process simplification, and operational efficiency.
Coordinate with Unicommerce support and internal teams for technical issue resolution.

3. Inventory Management & Demand Planning

Ensure accurate inventory mapping across SKUs, warehouses, and sales channels.
Monitor stock discrepancies, inventory movements, and reconciliation.
Support inventory planning, demand forecasting, and stock availability analysis using Unicommerce data.
Develop reporting for stock ageing, inventory accuracy, stockouts, and inventory health.

4. Data Analysis & Cost Optimisation

Extract, analyse, and interpret operational data from Unicommerce.
Analyse inventory, order processing, fulfilment, and supply chain costs.
Build dashboards and MIS reports to monitor key operational KPIs.
Identify inefficiencies, data inconsistencies, and cost-saving opportunities.
Translate data insights into actionable process improvements.

5. System Integration & Process Governance

Manage marketplace, website, warehouse, and logistics integrations within Unicommerce.
Troubleshoot order sync failures, inventory mismatches, SKU mapping issues, and integration errors.
Conduct regular process audits and ensure adherence to SOPs.
Train internal teams on Unicommerce workflows and best practices.
Drive continuous improvement in system utilisation and operational accuracy.

Required Skills & Qualifications

Mandatory: Excellent hands-on, end-to-end knowledge of Unicommerce (Uniware).
Strong expertise in PO, GRN, cataloguing, channel integration, order management, inventory management, and reporting.
Experience troubleshooting complex Unicommerce issues independently.
Strong analytical, root-cause analysis, and problem-solving skills.
Advanced Excel / Google Sheets skills for data and cost analysis.
Good understanding of e-commerce, D2C, marketplaces, warehouse operations, and supply chain processes.
Ability to develop SOPs, implement process controls, and improve operational efficiency.
Strong coordination and communication skills.

Executive - Processes, Supply Chain (Unicommerce/Uniware) : Andheri East

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