Executive – Processes, Supply Chain
Department: Supply Chain & Operations
Location: Andheri, Mumbai
Experience: 2–5 years preferred
Key Requirement: Advanced, end-to-end Unicommerce (Uniware) expertise
About the Role
We are looking for a highly skilled Unicommerce professional who can take end-to-end ownership of our Unicommerce operations, identify process gaps, resolve complex system and operational issues, and implement robust, scalable processes.
This is not just a system-operating role. We need a problem solver and process owner who can investigate root causes, explore system capabilities, implement effective solutions, and establish preventive controls to avoid recurring problems.
Key Responsibilities 1. End-to-End Unicommerce Management
- Manage and optimise all Unicommerce modules and workflows.
- Handle purchase order (PO) creation, goods receipt notes (GRN), inwarding, stock transfers, and inventory adjustments.
- Manage product listing, cataloguing, SKU creation, SKU mapping, and channel integrations.
- Oversee sales order creation, order processing, fulfilment, returns, and inventory reconciliation.
- Ensure seamless data flow between Unicommerce, warehouses, marketplaces, Shopify, and integrated systems.
2. Problem Solving & Process Improvement
- Deep-dive into operational and system issues to identify root causes.
- Explore existing Unicommerce features, configurations, and alternative workflows to resolve challenges.
- Develop permanent solutions rather than temporary fixes.
- Establish SOPs, preventive controls, and automated checks to minimise recurring errors.
- Identify opportunities for automation, process simplification, and operational efficiency.
- Coordinate with Unicommerce support and internal teams for technical issue resolution.
3. Inventory Management & Demand Planning
- Ensure accurate inventory mapping across SKUs, warehouses, and sales channels.
- Monitor stock discrepancies, inventory movements, and reconciliation.
- Support inventory planning, demand forecasting, and stock availability analysis using Unicommerce data.
- Develop reporting for stock ageing, inventory accuracy, stockouts, and inventory health.
4. Data Analysis & Cost Optimisation
- Extract, analyse, and interpret operational data from Unicommerce.
- Analyse inventory, order processing, fulfilment, and supply chain costs.
- Build dashboards and MIS reports to monitor key operational KPIs.
- Identify inefficiencies, data inconsistencies, and cost-saving opportunities.
- Translate data insights into actionable process improvements.
5. System Integration & Process Governance
- Manage marketplace, website, warehouse, and logistics integrations within Unicommerce.
- Troubleshoot order sync failures, inventory mismatches, SKU mapping issues, and integration errors.
- Conduct regular process audits and ensure adherence to SOPs.
- Train internal teams on Unicommerce workflows and best practices.
- Drive continuous improvement in system utilisation and operational accuracy.
Required Skills & Qualifications
- Mandatory: Excellent hands-on, end-to-end knowledge of Unicommerce (Uniware).
- Strong expertise in PO, GRN, cataloguing, channel integration, order management, inventory management, and reporting.
- Experience troubleshooting complex Unicommerce issues independently.
- Strong analytical, root-cause analysis, and problem-solving skills.
- Advanced Excel / Google Sheets skills for data and cost analysis.
- Good understanding of e-commerce, D2C, marketplaces, warehouse operations, and supply chain processes.
- Ability to develop SOPs, implement process controls, and improve operational efficiency.
- Strong coordination and communication skills.