Responsible for supporting business processes within Global Business Services, driving program management including but not limited to governance, transition and continuous improvements
Job Responsibilities
Responsible for operational excellence in line with GBS operating model by driving governance framework as per GBS operating model
Drive governance for GBS operational plans
Publish operational dashboards. Trend and analyze for governance
Track execution of operational actions. Report against plan on outcomes realized from actions
Champion Continuous Improvement Initiatives at GBS
Drive meeting as per agreed governance framework for all processes
Ensure transition excellence by implementing 6D methodology for all process transfers
Manage RAID (Risk, Action, Issue, Decision) across GBS for people, process and systems
Escalate process risks and issues appropriately collaboratively with the Service Leaders and Operational Leaders
Support Quality Management Team for activities as aligned
Support regulatory and customer audits, when required
Escalate unresolved issues to immediate supervisor
Works in a safe manner collaborating as a team member to achieve all outcomes.
Demonstrate Behaviours that exhibit our organizational Values: Collaboration, Courage, Perseverance, and Passion.
Ensure personal adherence with all compliance programs including the Global Business Ethics and Compliance Program, Global Quality policies and procedures, Safety and Environment policies, and HR policies.
All other relevant duties as assigned.
Job Requirements
Education
Minimum Post Graduate, preferably in the field of Life-sciences
Knowledge, Skills and Abilities
Excellent communication skills
Multitasking and good at analytics
Adept with Microsoft office suite of applications
Capability to work in a matrix environment
Experience
5-8 yrs of similar industry experience
Earn certifications in these skills
+ 1 more skills
Who can apply
Only those candidates can apply who:
1. have minimum 5 years of experience
Salary
Probation:
Duration:
Salary during probation:
After probation:
Annual CTC: Competitive salary
Number of openings
1
Editor’s note
Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.
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