With over 80 years as an industrial technology leader, Kennametal Inc. delivers productivity to customers through materials science, tooling and wear-resistant solutions. Customers across aerospace and defense, earthworks, energy, general engineering and transportation turn to Kennametal to help them manufacture with precision and efficiency. Every day approximately 8,700 employees are helping customers in nearly 100 countries stay competitive. Kennametal generated $2.1 billion in revenues in fiscal 2023. Learn more at . Follow @Kennametal: Twitter, Instagram, Facebook, LinkedIn and YouTube.
Key job responsibilities:
Receive customers’ enquiry for spares.
Respond within stipulated TAKT time for enquiries / emails received and offer submission.
Study of enquiry and preparation of commercial offer based on guidelines by taking prices from Supply Chain Management team/ SAP.
Submission of commercial offer to customers.
Negotiate with customers on pricing and offer terms.
Follow up with customer for PO release.
Send order acknowledgement / acceptance of PO to customers.
Preparation of Order Hand Over documents & order booking through Sales team.
Coordinate with customers for advance payment for order processing.
Preparation and sending Proforma Invoice to customers for advance payment release.
Spare project number creation in SAP for order processing.
Attaching part details of spares in Designs PDM.
Coordination with Design for new part number creation & support required if any.
Budget entry in SAP.
Release of Factory Order to SCM for spares procurement activities.
Follow up with SCM for items (manufactured & bought out).
Drawing of spares from stores & labelling as per PO.
Coordination with logistics team for packing of spares.
Coordinate with customer for dispatch activities and collection of pending payments before dispatch.
Filing of invoices and maintaining ISO records of spare projects, product vertical wise.
Create ASN on customers’ portal/ ARIBA for spares consignment dispatched. Intimate customers on spares dispatch.
Preferred additional skills:
Coordination with logistics team for delivery of urgent/ critical consignments.
Organize for fumigation certificate for export consignments wooden boxes & coordinate with logistics team for packing.
Booking of consignment online for export cases & coordinate with agent for pick up.
... and strong culture of recognition. P osition Overview: The Executive – Customer Service will be responsible for delivering high-quality service to Blue Dart customers by handling inbound calls, resolving shipment-related queries, coordinating timely pickups and deliveries, and ensuring adherence to defined customer service ...
Job Title: Executive Customer Service Function: Customer Service Reports to: Manager Customer Service Location: Bhubaneswar About DHL Blue Dart Express India: Blue Dart Express Limited , a listed company, is a leader in courier, integrated air express package distribution, and eCommerce in South Asia, offering a wide range ...
... & Weekly basis Material Reconciliation Meetings and Online calls management Knowledge of FF1 app and AW app and google earth is mandatory Required Skills - customer service - fiber optics - fiber deployment - deployment management - deployment - project management - project rollout - mis administration - mis reports - acceptance ...
Customer Service Executive Start Date Starts Immediately CTC (ANNUAL) ₹ 2,00,000 - 3,00,000 ₹ 2,00,000 - 3,00,000 /year Experience 1 year(s) 1 year(s) Apply By 5 Oct' 26 Posted 3 weeks ago Job 73 applicants About the job Key Responsibilities: Handle customer calls, queries, and complaints. Provide accurate information and ...
Noida, भारत
View vacancy
MLL Mobility Pvt Ltd subsidiary of Mahindra Logistics Limite...
Customer Service Executive - Mumbai This role involves leading a centralized control tower for mobility, managing technology platforms, and overseeing the call center for the Cab service of B2C operations. The incumbent will be responsible for finding new digital avenues for increased productivity, managing control tower ...
A Customer Service Executive (also known as a Customer Support Executive or Customer Care Executive) is the front-line professional responsible for addressing customer inquiries, resolving issues, and ensuring satisfaction across various communication channels such as phone, email, chat, and social media. They serve as ...
... candidate to join our team and contribute to our exciting projects. Position Overview: We are currently seeking an experienced and motivated candidate to join our Customer Service department. As a Customer Service Executive, you will be the primary point of contact for our clients, providing support and assistance with their inquiries ...
Actively hiring Customer Service Executive Start Date Starts Immediately CTC (ANNUAL) ₹ 2,00,000 - 2,40,000 ₹ 2,00,000 - 2,40,000 /year Experience No experience required No experience required Apply By 7 Nov' 26 Posted today Fresher Job 33 applicants About the job As a Customer Care Executive, you will be responsible for ...
Delhi, भारत
View vacancy
Epictus Logistics Solutions India Private Limited (Vahak)
Customer Service Executive Start Date Starts Immediately CTC (ANNUAL) ₹ 2,00,000 - 3,00,000 ₹ 2,00,000 - 3,00,000 /year Experience No experience required No experience required Apply By 7 Nov' 26 Posted 1 week ago Fresher Job Be an early applicant About the job Profile: Customer Service Executive Location: Bangalore Work ...