Actively hiring

Executive - Customer Experience

Start Date

Starts Immediately

CTC (ANNUAL)

₹ 2,00,000 - 3,00,000 ₹ 2,00,000 - 3,00,000 /year

Experience

No experience required

No experience required

Apply By

20 Nov' 26

Posted 4 days ago

Fresher Job

Be an early applicant

About the job

Key Responsibilities:

1. Handle customer queries through voice and chat support
2. Provide effective resolutions and recommend appropriate solutions
3. Guide customers on product features and functionalities
4. Deliver a high-quality customer service experience

Role Highlights:

1. This is a customer service role with no sales, targets, or upselling involved.
2. 6 working days with rotational weekly offs
3. 9-hour work shift

Shift Timings (Rotational):

Day Shift: 7.00 AM - 10.00 PM ( Any 9-hour shift)
Night Shift: 10.00 PM - 7.00 AM (for Male Candidates)

Skill(s) required

Customer Support Effective Communication English Proficiency (Spoken)

Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. are from Mumbai only

Other requirements

1) Open to Freshers and Professionals with up to 2 years of experience in customer service, support, or any customer-facing role.

2) Should have Excellent communication skills in English (written & spoken).

3) Should have a passion for helping people and solving real-time problems.

4) Should have a willingness to work in rotational shifts.

Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: ₹ 2,00,000 - 3,00,000 /year

Perks

Informal dress code Health Insurance

Number of openings

8

About Bookmyshow

BookMyShow is a young and dynamic organization where our workplace feels like an extension of our families. We value positive vibes, honesty, sound judgment, empathy, integrity, and self-motivation. Our primary focus is delivering exceptional services with our consumers in mind, always striving to create an outstanding experience for every user. As India's largest entertainment platform, BookMyShow serves millions of users who enjoy movies and out-of-home entertainment. We also produce and manage some of the country's biggest music events, live performances, sports, and plays, including Lollapalooza, Coldplay, Ed Sheeran, Bandland, Guns N' Roses, U2, Cirque du Soleil, and the Indian Premier League.

Activity on Internshala

Hiring since August 2014

784 opportunities posted

218 candidates hired

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