Executive- Customer Experience in Gurgaon, India - Jobeax
Vacancy description
Executive- Customer Experience in Gurgaon, भारत
ixigo
RemoteWork from anywhere
Full-timeStandard weekly hours
Gurgaon, भारत
Launched in 2007 by Aloke Bajpai & Rajnish Kumar, ixigo (Le Travenues Technology Limited) is a technology company focused on empowering Indian travellers to plan, book and manage their trips across rail, air, buses and hotels. ixigo assists travellers in making smarter travel decisions by leveraging artificial intelligence. The ixigo, ConfirmTkt and AbhiBus apps allow travellers to book train tickets, flight tickets, bus tickets, hotels, and cabs, and provide travel utility tools and services developed using in-house proprietary algorithms and crowd-sourced information. With over 54 crore Annual Active Users in Fiscal 2025, ixigo is the leading OTA for Next Billion Users in India. For more information, please visit
Job Description
This is a fully remote opportunity with 6 working days
Candidate can be based anywhere in India
Candidates should be flexible working in rotational shifts.
Candidates will be a part of a 2-week training program where our trainers will help you understand the nuances of the Hotels booking ecosystem and help you familiarize with the travel booking space.
This will be followed by an assessment wherein you will be tested on your knowledge, skills & ability to perform the job responsibilities.
After successful completion of training and assessment, you will be absorbed on the payroll of Aasaan Jobs.
Qualifications
Graduation is mandatory
Freshers are not eligible to apply
Minimum 6 months of experience in Calling and Backend operations
Knowledge of the travel industry is required
Candidates with a travel background will be preferred
Must have access to a laptop and a stable Wi-Fi connection
Additional Information
Responsible for safeguarding sensitive company data against unauthorized access, use, or disclosure, and for reporting any suspected security incidents in line with the organization's ISMS (Information Security Management System) policies and procedures.
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