Executive- Customer Experience in Gurgaon, India - Jobeax
Vacancy description
Executive- Customer Experience in Gurgaon, भारत
ixigo
RemoteWork from anywhere
Full-timeStandard weekly hours
Gurgaon, भारत
Launched in 2007 by Aloke Bajpai & Rajnish Kumar, ixigo (Le Travenues Technology Limited) is a technology company focused on empowering Indian travellers to plan, book and manage their trips across rail, air, buses and hotels. ixigo assists travellers in making smarter travel decisions by leveraging artificial intelligence. The ixigo, ConfirmTkt and AbhiBus apps allow travellers to book train tickets, flight tickets, bus tickets, hotels, and cabs, and provide travel utility tools and services developed using in-house proprietary algorithms and crowd-sourced information. With over 54 crore Annual Active Users in Fiscal 2025, ixigo is the leading OTA for Next Billion Users in India. For more information, please visit
Job Description
This is a fully remote opportunity with 6 working days
Candidate can be based anywhere in India
Candidates should be flexible working in rotational shifts.
Candidates will be a part of a 2-week training program where our trainers will help you understand the nuances of the Hotels booking ecosystem and help you familiarize with the travel booking space.
This will be followed by an assessment wherein you will be tested on your knowledge, skills & ability to perform the job responsibilities.
After successful completion of training and assessment, you will be absorbed on the payroll of Aasaan Jobs.
Qualifications
Graduation is mandatory
Freshers are not eligible to apply
Minimum 6 months of experience in Calling and Backend operations
Knowledge of the travel industry is required
Candidates with a travel background will be preferred
Must have access to a laptop and a stable Wi-Fi connection
Additional Information
Responsible for safeguarding sensitive company data against unauthorized access, use, or disclosure, and for reporting any suspected security incidents in line with the organization's ISMS (Information Security Management System) policies and procedures.
Actively hiring Executive - Customer Experience Start Date Starts Immediately CTC (ANNUAL) ₹ 2,00,000 - 3,00,000 ₹ 2,00,000 - 3,00,000 /year Experience No experience required No experience required Apply By 20 Nov' 26 Posted 4 days ago Fresher Job Be an early applicant About the job Key Responsibilities: 1. Handle customer ...
... Fiscal 2025, ixigo is the leading OTA for Next Billion Users in India. For more information, please visit Job Description Department: Travel Operations / GDS Experience: Minimum 3 Years Work Schedule: 24×7 Rotational Shifts Qualification: Completed Bachelor’s Degree in any discipline Job Summary: The Senior Executive – GDS ...
Actively hiring Customer Experience Executive Start Date Starts Immediately CTC (ANNUAL) ₹ 3,00,000 - 3,50,000 ₹ 3,00,000 - 3,50,000 /year Experience No experience required No experience required Apply By 11 Nov' 26 Posted 5 days ago Fresher Job Be an early applicant About the job Key responsibilities: 1. Train and onboard ...
Customer Service Executive Location: Gurgaon (Gurugram), Haryana Experience: Freshers & Experienced Candidates Qualification: 12th Pass / Graduate Job Type: Full-Time Work Mode: Work From Office Job Description We are hiring Customer Service Executives for our e-commerce process in Gurgaon. Candidates will assist customers ...
... https://jobeax.com/link/syLX4zShGm5VyUK0 Job Description About the Role The Customer Support Executive (CSE) is responsible for delivering timely, accurate, and professional customer support through voice and chat channels for U.S.-based customers. This role focuses on resolving customer queries efficiently, ensuring high customer satisfaction, ...
Job Title : Customer Support Executive Experience : 1+ Years Location : Bangalore Job Summary : We are looking for a Customer Support Executive with strong communication skills and a customer-first approach. The ideal candidate will be responsible for handling customer interactions, resolving queries efficiently, and coordinating ...
Summary The Customer Service Executive role is pivotal in ensuring high-quality support for our clientele within the customer service sector. This position focuses on delivering exceptional assistance, resolving inquiries efficiently, and maintaining positive relationships with customers. The ideal candidate will serve ...
... Requirements: - Possess at least one year of relevant work experience in a customer-facing role. - Demonstrate proficiency in active listening techniques to grasp customer needs effectively. - Exhibit strong problem-solving capabilities to address diverse client challenges. - Show proven expertise in customer handling and relationship ...
Customer Acquisition Executive Start Date Starts Immediately CTC (ANNUAL) ₹ 3,02,000 - 4,30,000 ₹ 3,02,000 - 4,30,000 /year Experience 1 year(s) 1 year(s) Apply By 14 Nov' 26 Posted 4 days ago Job Be an early applicant About the job Key Responsibilities Handle inbound and/or outbound customer calls as per process requirements. ...
... its features, benefits, learning journey, and available plans in a clear and transparent manner. - Understand each candidate's educational background, work experience, career aspirations, preferred job roles, target country, and expectations before recommending suitable solutions. - Support the complete enrollment process ...