Coupang Internal
Technical Program Manager
- Remote
- Hybrid
- On-site
- Project Management
Bangalore, भारत
Vacancy description
Jobgether
भारत
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Epic Project Manager based in India. This is a senior project management role focused on delivering complex Epic and healthcare IT initiatives from planning through stabilization. You’ll lead implementations, Community Connect deployments, practice onboarding, optimizations, upgrades, and related transformation projects. The role combines structured project delivery with close collaboration across clinical, technical, operational, and executive stakeholders. You’ll coordinate multiple workstreams spanning applications, integrations, testing, training, technical readiness, cutover, and go-live. A key focus will be ensuring physician practices and other stakeholders are fully prepared for successful deployment and adoption. You’ll manage risks, dependencies, resources, governance, and communications while maintaining momentum across concurrent initiatives. The position offers an opportunity to shape repeatable delivery practices in a collaborative healthcare technology environment. Accountabilities: - Lead Epic implementations, Community Connect deployments, optimizations, upgrades, and other complex healthcare IT projects from initial planning through stabilization. - Develop and maintain project plans, schedules, milestones, dependencies, resources, risks, issues, and executive reporting. - Coordinate workstreams across Epic applications, technical readiness, interfaces, devices, testing, training, cutover, and operational readiness. - Manage Community Connect practice onboarding, including scope confirmation, readiness tracking, workflow coordination, implementation planning, and deployment sequencing. - Partner with client leadership, physician practices, Epic application and technical teams, vendors, and internal resources to maintain alignment and drive timely decisions. - Facilitate governance meetings, status reviews, risk management activities, escalations, and stakeholder communications.
- Manage multiple concurrent projects or implementation waves while maintaining delivery standards, quality, and timelines. - Support cutover, go-live, issue triage, stabilization, and transition to ongoing support. - Coordinate assignments, dependencies, priorities, and client expectations with Epic analysts and leadership. - Contribute to repeatable Community Connect tools, templates, governance practices, and project delivery methodologies. Requirements: - 5+ years of project management experience leading Epic or complex healthcare IT initiatives. - Experience managing Epic implementations, upgrades, optimizations, or enterprise initiatives involving multiple applications and operational teams. - Strong understanding of the Epic implementation lifecycle, including planning, build, testing, training, readiness, cutover, go-live, and stabilization. - Demonstrated ability to independently manage complex projects with multiple workstreams, dependencies, and competing priorities. - Experience developing project plans, RAID logs, implementation schedules, governance materials, and executive reporting. - Strong executive communication, stakeholder management, facilitation, problem-solving, and escalation skills. - Ability to build trusted relationships across technical, clinical, operational, and executive teams. - Bachelor’s degree or equivalent combination of education and relevant experience. - Direct Epic Community Connect implementation experience, including physician practice onboarding and go-live, is strongly preferred. - Experience managing multiple Community Connect practices, deployment waves, or concurrent implementations is a plus. - Knowledge of Community Connect governance, host and practice responsibilities, readiness, and transition to support is advantageous.
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