Actively hiring

E-commerce Inside Sales & Operations Associate

Start Date

Starts Immediately

CTC (ANNUAL)

₹ 2,40,000 - 3,60,000 ₹ 2,40,000 - 3,60,000 /year

Experience

No experience required

No experience required

Apply By

26 Nov' 26

Posted 3 days ago

Fresher Job

Be an early applicant

About the job

Key responsibilities:

1. Manage end-to-end e-commerce operations, including order processing, inventory coordination, shipping, delivery tracking, returns and issue resolution.
2. Handle inbound enquiries across WhatsApp, phone and email, assist customers and convert enquiries into successful orders.
3. Support marketing activities, including campaign coordination, CRM, customer follow-ups, email and WhatsApp communication.
4. Work with Shopify and other business platforms to maintain accurate product, order and customer information.
5. Coordinate with logistics partners, suppliers, marketing agencies and internal teams to ensure smooth execution.
6. Analyse sales, order and operational reports to identify problems, missed opportunities and areas for improvement.
7. Identify repetitive tasks and help improve workflows using technology, AI tools and better processes.
8. Take ownership of daily priorities, follow through on pending issues and contribute across functions as business needs evolve.

Skill(s) required

Attention to Detail Effective Communication English Proficiency (Spoken) English Proficiency (Written) Logical reasoning Problem Solving

Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. are from Secunderabad, Hyderabad only

Other requirements

1. Excellent English comprehension and communication, both spoken and written.

2. Strong logical thinking, problem-solving ability and attention to detail.

3. Comfortable with computers, spreadsheets and digital tools.

4. Quick learner with curiosity, initiative and a willingness to take ownership.

5. Capable of managing routine tasks accurately while identifying ways to improve them.

6. Comfortable working in a small, fast-moving, founder-led organisation.

Salary

Probation:

Duration: 2 months

Salary during probation: ₹16,000 - 18,000 /month (only for freshers)

After probation:

Annual CTC: ₹ 2,40,000 - 3,60,000 /year

Annual CTC breakup:

1. Fixed pay: ₹ 2,00,000 - 3,00,000 /year

2. Variable pay: ₹ 40,000 - 60,000 /year

Number of openings

2

About Fragstore Retail Ventures

Fragstore Retail Ventures is a Hyderabad-based retail and e-commerce business focused on branded fragrances, beauty and lifestyle products. Through https://jobeax.com/link/VSZc2BFKvxAtaLD7, established in 2009, we serve customers across India with authentic international fragrance brands. We are building the next phase of the business around stronger consumer experiences, new B2C and B2B growth channels, corporate gifting, data-led decision making and scalable business processes. As a growing founder-led company, team members get hands-on exposure across functions and the opportunity to understand how a modern consumer business operates and grows.

Activity on Internshala

Hiring since November 2019

13 opportunities posted

4 candidates hired

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