E-Commerce Head - Retail Pharmacy in Bangalore, भारत

About company : A fast-growing pharmaceutical healthcare organization with a strong presence in generic medicines and retail pharmacy.

E-Commerce Head – Retail Pharmacy
Experience: 10–18 Years
Industry: Retail Pharmacy / Healthcare / E-Commerce

Job Description

We are looking for an experienced E-Commerce Head with strong experience in the retail pharmacy / online pharmacy / healthcare e-commerce sector to lead and scale the company’s digital business.

Key Responsibilities

• Develop and execute the overall E-Commerce and Digital Business strategy .
• Drive revenue growth through website, mobile app, marketplaces and online pharmacy channels .
• Manage online pharmacy operations, product assortment, pricing, promotions and inventory .
• Drive customer acquisition, conversion, retention and repeat purchases .
• Manage platforms such as marketplaces, quick-commerce and digital healthcare channels .
• Develop and manage performance marketing, SEO, SEM, social media and digital campaigns .
• Track key metrics including GMV, revenue, conversion rate, CAC, ROAS, AOV and customer retention .
• Work closely with technology, marketing, pharmacy operations, supply chain and category teams.
• Identify new digital channels and opportunities to expand the online retail pharmacy business .
• Lead the e-commerce team and manage external technology/marketing partners.

Candidate Requirements

• 15–18 years of experience in E-Commerce / Digital Business .
• Mandatory experience in Retail Pharmacy / Online Pharmacy / Healthcare E-Commerce.
• Strong understanding of OTC, prescription medicines, healthcare products and pharmacy categories .
• Proven track record of scaling online sales and digital revenue .
• Experience managing website/app, marketplaces and digital customer journeys .
• Strong analytical, commercial, leadership and stakeholder-management skills.