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Vacancy description

Dy. Manager -Customer Care in Chākan, भारत

Mahindra & Mahindra Ltd

Chākan, भारत

Responsibilities & Key Deliverables

Product Quality https://jobeax.com/link/UXFOD2WtRUg298CW cost https://jobeax.com/link/XF7PJF6TF5Uw5QKr Implementation of Service Support https://jobeax.com/link/NGceHXbTUdiqpy19 Service Bulletin https://jobeax.com/link/W1wtdaXg8XsbEz1l Management - Process Improvement. Concern based field / Dealer visit for https://jobeax.com/link/VvSKJsNLMV6Ax8jT failed parts analysis. Active participation in CFTs

Preferred Industries

Education Qualification

Diploma in Engineering; Bachelor of Engineering; Diploma in Engineering in Mechanical; Bachelor of Engineering in Mechanical; Bachelor of Engineering in Automobile

General Experience

5 - 10 year

Critical Experience

System Generated Core Skills

Communication Skills

Customer Support

Product Knowledge & Application

Root Cause Analysis

Statistical Analysis

Teamwork

System Generated Secondary Skills

Change Management

Product Knowledge

Incident Management

Benchmarking

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