"Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Job Description
We are seeking a highly motivated and experienced Duty Manager to join our team. In this role you will oversee daily operations, ensuring exceptional customer service, and leading our staff to maintain the highest standards of quality and efficiency.
Manage and supervise staff during assigned shifts, providing guidance, support, and motivation
Supervise and support the Front Office team, ensuring efficient check-in/check-out, guest satisfaction, and adherence to brand standards
Liaise with other departments to ensure smooth operations and timely service delivery
Perform daily hotel rounds and inspections to monitor cleanliness, maintenance, and service standards
Handle customer inquiries, complaints, and special requests promptly and professionally
Monitor and maintain health and safety standards, ensuring compliance with local regulations
Respond to and resolve emergency situations as they arise
Support training, coaching, and mentoring of junior staff members
Prepare and submit reports on daily operations, incidents, and staff performance
Qualifications
YOUR SKILLS & EXPERIENCES
Degree in Hotel Management
Good reading, writing and oral proficiency in English language
Minimum 2 years of relevant experience in a hospitality
Good working knowledge of MS Excel, Word, & PowerPoint
Additional Information
What is in it for you:
Employee benefit card offering discounted rates at Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities.
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
... directs daily front office operations and as a one of the team. - Attends to credit problems. - Performs any other duties as directed by the Rooms Division Manager. Assists Director Guest Services formulating new procedures and directives in order to continue improve the Front Office Department. Qualifications BHM degree ...
JOB SUMMARY Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves ...
... district. The hotel is perfect for business travels and relaxing getaways. Job Description Job Description We are seeking a highly organized and customer-focused Duty Manager to join our team. As a Duty Manager, you will play a crucial role in ensuring the smooth and efficient daily operations of our hotel, particularly in ...
JOB SUMMARY Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves ...
... outdoor pool. Hotel teams support corporate, events and leisure guests. Radisson Hotel Gurugram Sohna Road City Center is inviting applications for the position of Duty Manager in Gurugram, Haryana . The role will oversee hotel operations during assigned shifts and help teams resolve service issues quickly and professionally. ...
... Accor, visit Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description We're looking for a dynamic and organized Duty Manager to join our team at ibis Hyderabad HITEC City, India. In this pivotal role, you'll be the backbone of our operations, ensuring seamless service delivery, ...
... follow-up action. - Ensure that the entrance is easily accessible to cars and taxis at all times. - Conduct briefing for concierge and Front Desk Associate’s Managerial Qualities - Leadership skills that utilize persuasion and motivation to attain organizational goals is the most desirable management quality, followed by ...
"Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.
... and encourages employees. • Handles employee questions and concerns. • Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager. • Guides daily Front Desk shift operations. • Communicates performance expectations to employees in accordance with job descriptions for each position. Monitoring ...
Job Description We are seeking a dynamic and organized Duty Manager to join our team in Kochi, India. As a Duty Manager, you will be the backbone of our operations, ensuring seamless service delivery, maintaining the highest standards of safety and security, and representing management with professionalism and empathy. ...