Duty Manager in Delhi, भारत

Discover the unexpected and ignite your imagination with a stay at Le Méridien Gurgaon, Delhi NCR. Located near Global Business Park and DLF Cyber City, as well as a host of iconic landmarks and attractions, our hotel provides an authentic experience in India's thriving capital region. Expansive and meticulously appointed rooms and suites are designed with thoughtful amenities such as deluxe bedding, complimentary Wi-Fi access and double vanities in the bathroom. Some also look out onto the awe-inspiring Aravalli Hills that lie beyond the hotel. Elsewhere, you can sample the flavors of India, Italy and the world at our restaurants, indulge in a treatment at the spa, or challenge yourself to a workout in our 24-hour fitness center. If you're in Gurgaon to organize an event, you will be delighted with our adaptable venue spaces and creative catering options. Whether for business or leisure, Le Méridien Gurgaon, Delhi NCR offers a luxurious getaway in India.

We Le Méridien Gurgaon, Delhi NCR is looking for a Duty Manager to oversee facilities, security, and customer service.

Duty Manager responsibilities include overseeing daily operations, ensuring employee productivity, monitoring efficiency of all processes, and creating a positive work environment for employees. You will also meet regularly with upper management to stay up-to-date with organizational changes, issues, and improvements.

Ultimately, you will ensure all operations flow smoothly and help us meet our company goals.

Job Responsibilities of Duty Manager

• Keep track of monthly, quarterly, and yearly goals
• Work with management to assess and improve processes and policies
• Monitor and report on revenue and cash flow
• Uphold and enforce company policies
• Train new hires
• Address employee complaints or performance issues as needed
• Check-in with employees regularly to determine satisfaction
• Schedule shifts
• Help management create the department’s budget
• Address customer issues and complaints
• Schedule regular maintenance and cleaning of facilities
• Meet regularly with upper management to stay informed on company issues
• Oversee security of the facility

Requirements and skills

• Work experience as a Duty Manager or similar management role
• Previous experience in the industry preferred
• Customer service experience
• Knowledge of cash management and bookkeeping procedures
• Team management skills
• Strong organizational skills
• Experience with facilities maintenance and/or security
• Strong problem-solving skills
• Availability to work in shifts including weekends
• BSc in Business Administration is a plus