We are seeking an organized and proactive Dispatch Executive to manage end-to-end dispatch operations, ensuring timely delivery of materials and accurate documentation. The ideal candidate will coordinate with warehouse, transporters, sales and accounts teams to resolve issues and maintain accurate records while working in a fast-paced environment.
Responsibilities
Manage end-to-end dispatch operations from order confirmation to delivery.
Prepare and verify dispatch documents, invoices, delivery challans, e-way bills, and transport documents.
Coordinate with the warehouse/store team for material availability, picking, packing, and loading.
Coordinate with transporters, drivers, and logistics partners for vehicle placement and timely dispatch.
Track dispatched materials and ensure on-time delivery to customers.
Maintain proper records of all dispatches, deliveries, pending orders, and returned materials.
Coordinate with the sales and accounts teams regarding customer orders, billing, and dispatch requirements.
Verify quantity, product details, and documentation before dispatch.
Handle issues related to delayed deliveries, shortages, damages, or transportation and coordinate for resolution.
Prepare daily and weekly dispatch MIS and reports.
Maintain proper documentation and filing of dispatch records.
Ensure compliance with company procedures and logistics requirements.
Follow up with customers and transporters regarding delivery status and obtain proof of delivery (POD).
Qualifications
2–4 years of experience in dispatch, logistics, or warehouse operations.
Graduate preferred.
Practical experience in dispatch and logistics coordination; experience in timber, construction material, building material, hardware, furniture, or related industries is an advantage.
Familiarity with ERP/Tally/SAP or other inventory and dispatch software is a plus.
Ability to work in a fast-paced environment with strong organizational responsibility.
Skills
Required skills include strong coordination and communication, attention to detail, ability to manage multiple dispatches simultaneously, and problem-solving skills to handle delivery or transportation issues.
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