Intuitive Surgical seeks a Digital Solutions Representative to drive deployment and adoption of digital products across hospital customers in Bengaluru. The role focuses on customer lifecycle management, workflow integration, utilization monitoring, and revenue expansion through strong stakeholder engagement.
Responsibilities
Own complete customer lifecycle from activation through adoption, expansion, and renewal of digital solutions
Drive implementation and onboarding of digital solutions at new and existing customer sites
Develop and execute adoption plans to integrate solutions into clinical workflows and improve utilization
Conduct business reviews demonstrating value delivered and aligning with customer leadership on priorities
Identify expansion opportunities and develop digital champions to support broader adoption across networks
Requirements
5+ years in medical devices, healthcare technology, SaaS, or customer-facing business development
Experience partnering with hospitals, healthcare providers, or hospital networks
Ability to build relationships and influence clinical, technical, administrative, and executive stakeholders
Strong project management and coordination skills across multiple priorities
Demonstrated track record driving technology adoption and workflow change
Bachelor's degree in engineering, business, marketing, healthcare, IT, or related field
Analytical skills to interpret utilization data and translate insights into action
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