A Bengaluru-based enterprise tech startup founded in 2016. The company powers India's digital transformation through paperless, regulatory-compliant infrastructure. Its services include Aadhaar-enabled e-signing, e-KYC, eNACH, document automation, and consent management. It serves 1,500+ enterprises and 100 million individual users. The company is RBI-authorized as a payment aggregator and certified across security and compliance frameworks. You will build and operate on-call, alerting, and incident response across pods, own SLOs for compliance-critical services, and own the end-to-end deployment pipeline across cloud and client-managed environments. You will also build the access-governance tooling that structurally eliminates the need for standing production access across the engineering org.
Build and operate on-call rotations, alerting pipelines, and incident response workflows across product pods; Own the end-to-end deployment pipeline: reproducible packaging, artifact signing, SBOM generation, and install/upgrade automation across cloud and restricted-access environments Build remote observability and diagnostics tooling for deployments where direct environment access is limited or forbidden Build and maintain access-governance infrastructure: audited break-glass flows, session recording, and deploy-only paths that eliminate standing production access Operate and migrate core shared services with full runbook coverage, capacity planning, and DR validation Maintain and improve IaC, environment parity, and deployment automation across cloud and on-prem/hybrid environments
3–5 years in a DevOps or SRE role with real uptime accountability — carried a pager and made structural changes to reduce alert volume or MTTR
Hands-on Linux administration and container operations in production environments
Infrastructure-as-Code experience managing cloud resources at production scale
Proficiency with at least one major cloud provider at an infrastructure operations level
Scripting fluency in at least one language for automation, tooling, and diagnostic workflows
Demonstrated experience with observability stacks — metrics, logging, and alerting pipelines in production
Experience deploying and operating software in on-prem, hybrid, or customer-managed environments where direct access is restricted Experience building or operating break-glass access systems, session recording, or privileged access management tooling Prior work in a platform or internal developer experience team serving engineering orgs of 30+ engineers
Flat, rotation-friendly engineering org (40 engineers) with real ownership and no bureaucratic gatekeeping
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