Ema is building the world's leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs.

Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale.

As a Site Reliability Engineer at Ema, you will own the stability, availability, and operational health of our agentic AI platform across customer environments. You'll work closely with Engineering and DevOps to provision infrastructure, drive deployment excellence, and keep production running at the quality bar our enterprise customers expect — 99.9%+ uptime, proactive incident response, and continuous improvement.

Infrastructure & Deployment

Design and provision cloud infrastructure (GCP, Azure, AWS) tailored to customer environments, with security, scalability, and compliance built in

Execute on-call SaaS deployments with minimal downtime; automate and optimize deployment workflows end-to-end

drive root cause analysis and permanent fixes

Collaborate with DevOps to enhance monitoring dashboards and alerting frameworks; Maintain deployment runbooks, troubleshooting guides, and environment configuration docs

3-5 years in DevOps, Infrastructure, or Deployment Engineering roles

Hands-on experience with cloud platforms — GCP, Azure, or AWS
Experience with CI/CD pipelines — GitLab CI, Jenkins, or equivalent
Familiarity with observability tooling — Prometheus, Grafana, Datadog, or Splunk
Clear communicator — comfortable working directly with both engineering teams and customer stakeholders

Experience at a fast-paced, high-growth startup

Hands-on with containerization and orchestration — Docker, Kubernetes

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.

Ema Unlimited is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or genetics.

DevOps / Site Reliability Engineer (Permanent)

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