Vacancy description
Atain
India, Gurugram
Design Manager (Hybrid) in Gurugram, India is listed on Jobeax. Browse 30,000+ vacancies available.
Manager – Learning Architect (Instructional Design Lead) Location: Department: Talent Transformation / Learning Architecture
Reports to: Head of Learning Architecture
We are seeking a highly skilled and forward-thinking Manager – Learning Design to lead a team of instructional designers and drive the creation of modern, high-impact learning solutions across global operations.
This role will combine instructional design expertise, adult learning theory application, strong project leadership, and advanced digital learning innovation to deliver scalable, business-aligned learning programs in a fast-paced BPO environment.
The ideal candidate will bring both strategic leadership and hands-on design experience , with a strong command of emerging learning technologies (e.g., AI, VR, digital simulations) and exceptional writing standards aligned with the Chicago Manual of Style .
Learning Design & Strategy
Lead the design, development, and deployment of end-to-end learning solutions across multiple global accounts
Apply adult learning principles to create engaging, outcomes-driven programs
Partner with stakeholders to align learning strategies with business goals and performance outcomes
Ensure consistent application of instructional design methodologies (ADDIE, SAM, Design Thinking)
Team Leadership & Capability Building
Establish design standards, governance, and quality assurance frameworks
Drive capability-building initiatives to strengthen ID competencies and innovation mindset
Project & Stakeholder Management
Lead multiple concurrent learning projects with strong governance on timelines, scope, and quality
Collaborate with cross-functional teams (Operations, QA, SMEs, Technology) across geographies
Ensure efficient resource planning and workflow management
Content Development & Technical Writing
Develop high-quality learning content adhering to Chicago Manual of Style standards
Ensure clarity, consistency, and professionalism across all training materials
Review and approve design outputs including facilitator guides, e-learning scripts, job aids, and assessments
Digital Learning & Innovation
VR/AR learning experiences
Digital simulations & scenario-based learning
Drive experimentation and innovation in learner experience design
Define and track learning effectiveness using data-driven insights (Kirkpatrick, ROI models)
Establish KPIs for learning quality, engagement, and performance outcomes
Qualifications & Experience
Experience
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