Introduction Design Lead About Us SymphonyAI is a leading enterprise AI solutions provider helping retailers and manufacturers optimize business operations through advanced analytics, planning, and automation solutions. Our products support global organizations in improving supply chain efficiency, inventory performance, forecasting accuracy, and customer satisfaction. We are committed to delivering measurable outcomes for our clients through innovative technology, deep domain expertise, and strong customer partnerships. Job description: The Design Lead takes part in particular in presales activities by responding to the specifications, preparing and executing commercial presentations and demonstrations of our solutions to meet customer needs. The Design Lead is also responsible for defining the scope of the functional rules to be implemented in GOLD, during workshops he presents to customers. He identifies possible functional gaps and proposes appropriate solutions. He advises on the correct methodology to follow and on market best practices. He is responsible for the quality and the schedule of all the deliverables related to the functional design phase. His functional skills may also lead to his involvement in other phases of the GOLD implementation project, such as tests or launch support. He knows how to identify opportunities for which Aldata can supply products and services in order to develop its commercial relationship with customers. Job Description Key Responsibilities He is involved in the following phases:
Presales :
Preliminary study with the salesperson
Responds to the customer specifications (customer questions and needs), is involved in the functional part of the response
Prepares and participates in commercial presentations of the GOLD solution
Analysis and definition of the customer business processes: demonstration of GOLD prototypes based on scenarios proposed by customers
Participates in the workload and schedule proposal
Scoping :
Involved in the definition of the project scope and schedule
Participates in the phase of the launch and deployment strategy definition (definition of the architecture for the IT solutions to be implemented), in the phase of the project ROI
Conception :
Responsible for the conception of a project scope
Prepares and presents the business analysis workshops
Writes the design deliverables
Participates in leading of design workshops
Supports the identification of gaps
Participates in scoping choices
Analyses and defines the customer business processes
Defines the architecture for the IT solutions to be implemented
Manages and leads a consultant team during design phases
Manages deliverables
Main point of contact of customer business managers
Determines business stakes: defines, organises and guides the business processes to be implemented
Education - Experience:
Degree from third-level institution such as business or engineering school; if possible, knowledge of IT, and supply chain and retail
At least 6 years experience
About Us Skills:
Very good functional skills on GOLD
Good knowledge of retail is desirable
Technical knowledge is a significant asset (Java, Pro*C, PL-SQL, Unix, Oracle)
Highly customer-focused, service-oriented
Very good ability to present and summarize complex business subjects
Speaks fluent French and English
Very adaptable and flexible
Excellent written and oral expression
Ability to work in a team and in a customer environment
Ability to analyse and summarize
Curious, organised and thorough
Ability to respect commitments to customers
Geographical mobility France and abroad
What We Offer
Competitive salary and benefits package.
Opportunity to work on high-impact retail transformation and managed-services programs.
Exposure to leading European and global retailers on the Symphony GOLD platform.
A collaborative and fast-paced work environment.
Learning and growth opportunities across supply chain, retail, and enterprise AI solutions.
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