Delivery Lead - Service Management in Navi Mumbai, India - Jobeax
Vacancy description
Delivery Lead - Service Management in Navi Mumbai, India
Schlumberger
RemoteWork from anywhere
India, Navi Mumbai
Delivery Lead - Service Management in Navi Mumbai, India is listed on Jobeax. Browse 30,000+ vacancies available.
Position: Job Delivery Lead - Coiled Tubing Job Summary: The Job Delivery Lead is responsible for directing the field employee in safe, reliable, and efficient product and service delivery. The Job Delivery Lead is also responsible for driving customer satisfaction and service quality while ensuring an efficient cost structure and drives field employee progression through competency development and performance evaluation. This person collaborates with the OU PSD or PSD Manager for job life cycle support including technical and incident management and ensures systematic usage of standard work and risk management throughout the service delivery process. The Job Delivery Lead provides visibility regarding crew and associated functions' SQ performance and improvement opportunities and is responsible for the COSD (https://jobeax.com/link/G3Mne1uzqRj2bwVU consumption.) Job Location: Navi Mumbai/ Gurgaon Position Reporting to Product and Service Delivery Manager Key Responsibilities: These responsibilities are activities that correspond to the key processes. Coiled Tubing field execution and technical program / job program preparation, job planning and execution support. Technical design, preparation of programs, intervention planning, and operational risk assessment. Offshore campaign management including platform/vessel survey, mobilization/demobilization, on-hire, resource allocation, maintenance scheduling, and personnel coordination Experience in jobs such as Fishing, milling, plug setting, sand cleanout, stimulation, acid stim, well activation, SSD manipulation, nitrified cleanouts, sand consolidation, velocity string installation, HPHT operations, cementing, CT logging, CT P&A operations Experience in client coordination, post-job reporting, engineering documentation, inventory/equipment management, recertification, and operational troubleshooting Exposure to complex intervention jobs, extended reach/horizontal wells, offshore and integrated projects Experience with major clients Prior experience as Technical Engineer / Job Delivery Lead Identify service category and sign off on staffing model (multiskilling, remote operations, crew size). Verify projected resource plan (assets, products, and workforce). Manage PSD risk life cycle for low- and medium-risk and short-term high-risk jobs. Review and approve technical job program. Perform, consolidate, and analyze JRAs and generate exemptions and MOCs as needed. Approve JRA based on job risk level and CA score. Conduct pre- and postjob briefs for every job. Discuss and communicate risks and controls to field personnel. Manage incident life cycle for medium- and low-severity incidents, escalating as needed, and conduct incident response and recovery. Assist PSD Manager in incident investigation, validation of results, and reviews. Manage service delivery process to exceed customer expectations. Manage all job incidents and job changes, in the form of exemptions and MOCs. Manage quality control of all field deliverables. Ensure customer acceptance of service delivery. Ensure support to other functional processes with proper handoffs at key interfaces. Performs field operations as required. Experience & Exposures: Qualification - bachelor's in engineering and technology from reputed university. Experience - From Oil and gas upstream industry with minimum 8 years experienced as field engineer or technical engineer in Coiled Tubing role of in either an upstream Oilfield service company or Oil company.
Minimum Qualification - bachelor's in engineering and technology from reputed university. Experience - From Oil and gas upstream industry with minimum 8 years experienced as field engineer or technical engineer in Coiled Tubing role of in either an upstream Oilfield service company or Oil company. SLB is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, national origin, age, disability, or other characteristics protected by law.
... documentation standards. Prepare and present periodic service delivery reports/reviews (weekly, monthly, quarterly) to client and internal leadership. Support Change Management by assessing impact of changes on incident/request queues. Required Skills & Competencies Strong hands-on experience with ITSM tools (e.g., ServiceNow, BMC ...
... operations, HR, and leadership teams. Monitor team productivity, KPIs, and overall service quality metrics. Bachelor s degree in Business Administration, Management, IT, or a related field. 5+ years of experience in Service Delivery, Account Management, Operations, MSP, or Client Management roles. Strong experience working ...
... global private equity firm Permira acquired a majority stake, with Equistone remaining a minority investor—supporting our continued growth and innovation. Delivery Lead Experience Level Private Markets Delivery Manager We are seeking a detail-oriented and proactive Tax Compliance & Reporting Specialist to manage Australian ...
... Life Science, and Electronics. Service Delivery Manager The Service Delivery Manager is responsible for establishing, operating, and continuously improving Service Level Management for the assigned SAP and ERP application services. The role ensures reliable service delivery, effective lifecycle management, compliance, ...
... Relationship Management Provide regular updates on service delivery and respond to client inquiries and concerns. Understand client requirements and ensure services are aligned with their operational needs. Service Delivery Coordination Oversee the delivery of managed services and coordinate activities across multiple ...
... monthly service reviews, operational governance meetings, transition gates, service improvement initiatives, and escalation management . Key Responsibilities 1. Service Delivery Management Act as the primary customer-facing SPOC for day-to-day IT service delivery. Own overall service performance and coordinate delivery across ...
... successful delivery? Do you enjoy balancing scope, timelines, budgets, and quality while creating exceptional customer outcomes? Are you looking for an opportunity to lead impactful AWS, Azure, and Digital Workplace projects within a global cloud services organization? At SoftwareOne, we help organizations accelerate digital transformation ...
... and resolving issues. Ensure all client documentation adheres to current tax and mobility regulations, maintaining up-to-date records. Generate and deliver management reports to the Engagement team and other internal stakeholders. Oversee and maintain accurate financial reporting using technology platforms. Organize VIP ...
... Configuration: Manage the rollout of complex insurance products, ensuring all plan variants and policy logic are correctly configured and tested before going live. Team Leadership: Lead a cross-functional team of 10 resources (Developers, QA, BAs) using Agile methodologies to deliver projects on time. Third-Party API Management: Coordinate ...
... Responsibilities Managing Designing Projects. Managing and ensuring the productivity and work output of a Team of Designers. Customer Experience & Relationship Management. Ensuring output on design Net Promoter Survey (Customer rating). Training designers on technical details (wherever required). Managing/ leading design discussions.
... would be achieved through managing their design productivity, imparting required trainings and design discussions. What Youll Own Managing design projects and leading design discussions. Managing and ensuring the productivity and work output of a Team of Designers. Customer Experience & Relationship Management. Ensuring ...
... farms as per the indents All kind of documentation works (Hard & soft copies) Performs required routine and preventive maintenance activities Good People management Coordinating with Laboratory for feed sample and mill monitoring Responsible to support the inventory of all materials. Responsible for stock maintenance and ...
... Professional Experience: - 4+ years of Project Management experience - At least 2 years of prior experience in a client-facing capacity - Proven track record in leading client engagements as a lead, managing enterprise and mid-level clients, and leading AI or digital projects with a strong focus on system integrations - Demonstrated ...
... Business Support Services, or Professional Services. - Minimum 2 years of experience leading or coordinating operational teams. - Demonstrated experience managing service delivery within a shared services or operational support environment. - Strong operational leadership and service delivery management. - Experience managing ...
... concept to production. Experience Required: 6 to 8 Years Education: B.E. in Mech/ Automotive / Production Joining: Early joiners preferred Key Responsibilities: Lead the design and development of sunroof systems including mechanical, sealing, and actuation components. Ensure compliance with global homologation and safety regulations. ...
... executives and stakeholders. You will liaise between clients, cross-functional internal teams and other system integrators to ensure the timely and successful delivery of our solutions according to customer needs. Responsibilities: Work with Business Development, Product Management and Engineering team to build highly scalable ...
... SLAs for services delivered from India. Drive process improvements to enhance turnaround time and overall client experience. Develop and maintain strong data management and management information (MI) frameworks. Foster collaboration and accountability in line with company objectives. The overall goal is to deliver timely, ...