Company: Improzo
Position Title: Data & Solution Architect — Commercial Pharma
Location : Pune, India (Preferred)
Employment Type : Full-Time
About Improzo & the iZO Platform
At Improzo (derived from Improve + Zoe , the Greek word for Life ), our mission is to improve lives by transforming how life sciences enterprises extract value from technology and data. Founded by seasoned industry leaders, we deliver AI & Analytics-Led, Product-Enabled solutions , combining deep domain data engineering, Agentic AI, and pre-built analytical frameworks to rapidly accelerate commercial and medical business outcomes for global life sciences clients.
At the heart of our strategy is iZO , our next-generation, AI-first decision intelligence platform. iZO empowers enterprise leadership across Commercial (field force effectiveness, omnichannel marketing, HCP personalization) and Medical Affairs (KOL mapping, scientific communication analytics, real-world evidence insights) by converting complex datasets into autonomous workflows and high-impact actions.
At Improzo, you won't be confined to a cubicle—you’ll be navigating open waters with an agile, high-caliber team of domain experts, technologists, and data strategists. We foster an environment of continuous learning, cross-functional ownership, and rapid innovation where you work alongside industry veterans to shape the future of life sciences intelligence.
People are at the heart of our success, so we have defined our CARE values framework with a lot of effort, and we use it as our guiding light in everything we do. We CARE !
- Customer-Centric: Client success is our success. Prioritize customer needs and outcomes in every action.
- Adaptive : Agile and Innovative, with a growth mindset. Pursue bold and disruptive avenues that push the boundaries of possibilities.
- Respect : Deep respect for our clients & colleagues. Foster a culture of collaboration and act with honesty, transparency, and ethical responsibility.
- Execution : Laser focused on quality-led execution; we deliver! Strive for the highest quality in our services, solutions, and customer experiences.
About the Role:
We are looking for a seasoned Data & Solution Architect to design and lead end-to-end data and technology architectures for commercial pharma engagements — spanning field force effectiveness, sales & marketing analytics, market access, patient services, and real-world data/evidence. This is a client-facing architecture role: you will define reference architectures, own key technology decisions, and act as the technical anchor across delivery and pre-sales.
The ideal candidate has deep commercial pharma domain knowledge combined with strong hands-on data architecture skills across modern cloud and analytics platforms, and is comfortable operating at both the whiteboard (client strategy conversations) and the blueprint (data models, pipelines, integration patterns) level.
Key Responsibilities:
- Architect end-to-end data and solution designs for commercial pharma use cases — Field CRM, sales force effectiveness, territory/incentive management, forecasting, market access, patient support programs, and real-world evidence (RWE).
- Design scalable data models, master data management (MDM) frameworks, and ETL/ELT pipelines for pharma-specific data domains: HCP/HCO data, call activity and sales data, specialty/patient hub data, claims, and market research data.
- Define reference architectures for AI/ML- and GenAI-enabled commercial solutions (forecasting engines, next-best-action, account intelligence, competitive intelligence).
- Own technology stack decisions across cloud platforms (Azure, AWS, GCP), modern data platforms (Snowflake, Databricks, Microsoft Fabric), and integration/API layers.
- Design and govern integration patterns with commercial CRM platforms (e.g., Veeva, Salesforce Health/Life Sciences Cloud) and third-party pharma data providers.
- Ensure architectures meet relevant compliance and data privacy requirements (HIPAA, GxP, 21 CFR Part 11, and regional data protection regulations).
- Partner with sales and pursuit teams on RFP responses, solution architecture diagrams, and technical proposal content.
- Act as a trusted technical advisor to client stakeholders (CDAO, IT leadership, commercial operations) throughout the engagement lifecycle.
- Mentor engineering and data teams; establish architecture governance, standards, and best practices across projects.
· Stay current on emerging trends in pharma commercial data ecosystems and AI/agentic architectures, translating them into practical solution designs.
Requirements
- 10+ years of experience in data architecture and/or solution architecture roles, including at least 5+ years focused on commercial pharma or broader life sciences.
- Deep working knowledge of pharma commercial data domains: HCP/HCO master data, sales and call activity data, specialty pharmacy/patient data, claims data, and market research/RWE datasets.
- Hands-on architecture experience with modern cloud data platforms (Snowflake, Databricks, Azure Synapse/Fabric, AWS Redshift, or equivalent).
- Strong foundation in data modeling, MDM, ETL/ELT design, and API/integration architecture.
- Experience architecting around commercial CRM platforms (Veeva CRM/Vault, Salesforce Health Cloud, or similar).
- Working knowledge of pharma regulatory and compliance frameworks (HIPAA, GxP, 21 CFR Part 11).
- Exposure to AI/ML solution architecture — forecasting models, recommendation engines, or GenAI/agentic system design — is a strong plus.
- Excellent client-facing communication skills, with experience in pre-sales, solutioning, or RFP response processes.
- Bachelor's or Master's degree in Computer Science, Engineering, Information Systems, or a related field.
Nice to Have
- Prior experience with IQVIA, Symphony Health, or other third-party pharma commercial data sources.
- Consulting background (global consultancies, pharma-focused analytics firms, or Big 4).
- Experience designing multi-agent or AI-driven commercial intelligence platforms.
- Based in or open to relocating to Pune; comfortable working with distributed/global teams if fully remote.
Benefits
- Competitive salary and benefits package.
- Opportunity to work on cutting-edge tech projects, transforming the life sciences industry
- Collaborative and supportive work environment.
- Opportunities for professional development and growth.