Actively hiring

Customer Voice Process

Start Date

Starts Immediately

CTC (ANNUAL)

₹ 3,01,000 - 5,05,000 ₹ 3,01,000 - 5,05,000 /year

Experience

1 year(s)

1 year(s)

Apply By

12 Nov' 26

Posted 2 days ago

Job

Be an early applicant

About the job

Location: Malad, Mumbai
Qualification: Graduate Freshers/HSC candidates with a minimum of 6 months of experience (on paper)
Salary Package: Freshers: 25,000 in hand & Experienced: 30,000 in hand
Shift & Work Schedule: US Rotational Night Shifts; 5 Days Working; 2 Rotational Week-Offs

Key Responsibilities:

1. Handle customer queries via calls, emails, or chat.
2. Provide prompt and effective customer support.
3. Resolve customer issues and complaints professionally.
4. Maintain accurate customer records.
5. Follow company policies and quality standards.

Skill(s) required

Effective Communication English Proficiency (Spoken) Time Management

Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. have minimum 1 years of experience

2. are from Mumbai only

Other requirements

1. Good communication skills.

2. Basic computer knowledge.

3. Customer-focused attitude.

4. Willingness to work rotational night shifts.

Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: ₹ 3,01,000 - 5,05,000 /year

Annual CTC breakup:

1. Fixed pay: ₹ 3,00,000 - 5,00,000 /year

2. Variable pay: ₹ 1,000 - 5,000 /year

Perks

5 days a week Cab/Transportation facility

Number of openings

15

About Wehire Talent Solutions

Wehire Talent Solutions is an HR recruitment company situated in Kandiwali West, Mumbai. We help candidates to help them find the ideal job.

Activity on Internshala

Hiring since May 2021

1193 opportunities posted

53 candidates hired

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