Vacancy description
Joyalukkas
India, Bengaluru
Customer Support Manager (Lead) in Bengaluru, India is listed on Jobeax. Browse 30,000+ vacancies available.
Job Overview We are looking for a proactive and customer-focused E-commerce Executive to manage and resolve customer queries across multiple channels. The ideal candidate will be fluent in multiple languages to communicate effectively with a diverse customer base.
Handle customer inquiries via email, chat, phone, and social media in a timely and professional manner
Provide accurate information about products, services, and company policies
Collaborate with logistics, warehouse, and technical teams to resolve concerns and queries
Bachelor's degree in any field (preferred)
Knowledge of customer support tools like Zoho Desk, Freshdesk, or similar is preferred
Strong typing and documentation skills
Time management and organizational skills
Competitive salary
Opportunity to work in a growing e-commerce environment
Skill development and career growth opportunities
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