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Vacancy description

Customer Support Internship in भारत

  • RemoteWork from anywhere

भारत

Overview

  • We’re a growing SaaS startup looking for a motivated Remote Customer Support Intern to join our customer service team. If you have strong communication skills, attention to detail, and a customer-focused approach, we’d love to hear from you.

Roles

  • Assist customers by handling inquiries and providing support through email and live chat.
  • Troubleshoot customer concerns and ensure they receive a positive support experience.
  • Work closely with the customer support team to ensure customer issues are handled efficiently.

Responsibilities

  • Handle customer inquiries through email and live chat.
  • Assist with troubleshooting customer concerns and resolving issues efficiently.
  • Contribute to meeting team KPIs and performance targets.
  • Maintain a customer-focused approach while providing support.

Requirements

  • Strong written English and excellent communication skills.
  • Strong attention to detail and a customer-focused approach.
  • Comfortable and flexible with assigned evening or night-shift working hours.
  • Ability to work collaboratively with the customer support team.

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