We’re a growing SaaS startup looking for a motivated Remote Customer Support Intern to join our customer service team. If you have strong communication skills, attention to detail, and a customer-focused approach, we’d love to hear from you.
Roles
Assist customers by handling inquiries and providing support through email and live chat.
Troubleshoot customer concerns and ensure they receive a positive support experience.
Work closely with the customer support team to ensure customer issues are handled efficiently.
Responsibilities
Handle customer inquiries through email and live chat.
Assist with troubleshooting customer concerns and resolving issues efficiently.
Contribute to meeting team KPIs and performance targets.
Maintain a customer-focused approach while providing support.
Requirements
Strong written English and excellent communication skills.
Strong attention to detail and a customer-focused approach.
Comfortable and flexible with assigned evening or night-shift working hours.
Ability to work collaboratively with the customer support team.
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