Back to list

Vacancy description

Customer Support Executive in Ernakulam, भारत

Hirestar job Bank

  • On-siteWork from the office
  • Full-timeStandard weekly hours

Ernakulam, भारत

Untitled document

 

Sreedhareeyam Farmherbs India Private Limited

Sreedhareeyam Farmherbs India Private Limited is a leading medicine manufacturing division

that focuses on innovative product development, quality control, and standardization of

traditional preparations. With years of continuous research and clinical trials, our products are

developed by adhering to the processes of ancient Ayurvedic texts and subjecting them to

modern pharmacological and safety tests. Our facility in Ernakulam, India is equipped with

state-of-the-art medicine manufacturing facilities, including a modern sterile eyedrop unit and a

fully-fledged quality control department. At Sreedhareeyam, we combine the latest technology

with the time-tested practice of Ayurveda to create a complete range of over 350 Ayurvedic

products that are distributed nationwide and exported globally.

Job Description

This is a full-time on-site role for a Customer Support Executive at Sreedhareeyam Farmherbs

India Communication Office in Kochi, Ernakulam. The Customer Support Executive will be

responsible for providing customer support, ensuring customer satisfaction, offering online

support, and delivering exceptional customer service. They will also be responsible for providing

online technical support to customers.

Key Responsibilities

Handle customer inquiries and complaints through chat support, phone, and socialmedia platforms.

Respond promptly and professionally to customer queries on eCommerce websites andsocial media channels.

Provide accurate information about products, services, and order status. Assist customers with placing orders, processing returns, and troubleshooting issues. Maintain a high level of customer satisfaction by addressing concerns effectively and

efficiently. Collaborate with other departments to resolve customer issues and improve service

processes. Stay updated on product knowledge and industry trends to provide informed responses

to customers.

 

 

 

Qualifications

Customer Support, Customer Satisfaction, and Customer Service skills Proficiency in English, Hindi, Malayalam, Tamil and Regional Languages Experience in providing online support and technical support Excellent communication and interpersonal skills Strong problem-solving and decision-making abilities Highly organized and detail-oriented Ability to multitask and work under pressure Proficiency in MS Office and CRM Suits Prior experience in the healthcare or pharmaceutical industry is a plus Bachelor's degree in a relevant field

How to Apply

Interested candidates are requested to send their updated resume and a cover letter detailing

their relevant experience and language proficiency to [email protected] with the subject

line Application for Customer Support Executive.

 

Job Requirements: Customer Support, Customer Satisfaction, Customer Service, Online Support, Technical Support, Communication, Interpersonal Skills, Problem-Solving, Decision-Making, Organization, Multitasking, MS Office, CRM Suits
Apply to vacancy

Similar vacancies

More like this role

Hirestar job Bank

Customer Support Executive

  • On-site
  • Full-time
... Description This is a full-time on-site role for a Customer Support Executive at Sreedhareeyam Farmherbs India Communication Office in Kochi Ernakulam. The Customer Support Executive will be responsible for providing customer support ensuring customer satisfaction offering online support and delivering exceptional customer service. ...

Ernakulam, भारत

Workers Town

Customer Support Executive

  • Part-time
Entry-level customer support part-time role at Workers Town in Durgapur. Open to freshers with a diploma. What you'll do - Assist customers with inquiries and product information - Resolve issues and provide exceptional customer service - Document customer interactions accurately What you need - Customer service - Communication ...

Durgapur, भारत

Customer Support Executive

  • Full-time

Rs 20000 per month

About the Company Innov is hiring a Customer Support Executive for its BPO operations. The role is based in the Mathikere area of Bengaluru and offers a day-shift schedule. The position is suited to a customer-focused professional with six months of experience who can communicate clearly, stay organized, and provide dependable ...

Bangalore, भारत

BETSOL

Customer Support Executive

  • Full-time
... https://jobeax.com/link/syLX4zShGm5VyUK0 Job Description About the Role The Customer Support Executive (CSE) is responsible for delivering timely, accurate, and professional customer support through voice and chat channels for U.S.-based customers. This role focuses on resolving customer queries efficiently, ensuring high customer satisfaction, ...

Bangalore, भारत

BETSOL

Customer Support Executive

  • Full-time
... https://jobeax.com/link/syLX4zShGm5VyUK0 Job Description About the Role The Customer Support Executive (CSE) is responsible for delivering timely, accurate, and professional customer support through voice and chat channels for U.S.-based customers. This role focuses on resolving customer queries efficiently, ensuring high customer satisfaction, ...

Bangalore, भारत

Gratitude Inc

Customer Support Executive

  • Full-time
About the role As a Customer Service Associate, you will support customers through an international voice process for US banking and card services. You will resolve enquiries, provide accurate information, and deliver a professional customer experience while meeting service and quality targets. Key responsibilities Handle ...

Bombay, भारत

Elevate X Solutions

Customer Support Executive

Rs 2.5 - 5 lakhs p.a.

Actively hiring Customer Support Executive Start Date Starts Immediately CTC (ANNUAL) ₹ 2,50,000 - 5,00,000 ₹ 2,50,000 - 5,00,000 /year Experience 1 year(s) 1 year(s) Apply By 22 Nov' 26 Posted 1 week ago Job 37 applicants About the job We are hiring customer support executives for a blended process. This is a great opportunity ...

Gurgaon, भारत

Webpulse Solution Private Limited

Customer Support Executive

  • Contract
  • Marketing

Rs 2.64 - 3.72 lakhs p.a.

Actively hiring Customer Support Executive Start Date Starts Immediately CTC (ANNUAL) ₹ 2,64,000 - 3,72,000 ₹ 2,64,000 - 3,72,000 /year Experience 1 year(s) 1 year(s) Apply By 25 Nov' 26 Posted 5 days ago Job 36 applicants About the job As a Customer Support Executive at Webpulse Solution Private Limited, you'll help clients ...

Delhi, भारत

Travel Lykke Private Limited

Customer Support Executive

Rs 3.5 - 4 lakhs p.a.

Actively hiring Customer Support Executive Start Date Starts Immediately CTC (ANNUAL) ₹ 3,50,000 - 4,00,000 ₹ 3,50,000 - 4,00,000 /year Experience 1 year(s) 1 year(s) Apply By 25 Nov' 26 Posted 5 days ago Job Be an early applicant About the job Job Overview We are seeking a customer-focused Travel Customer Support Executive ...

Jaipur, भारत

BETSOL

Customer Support Executive

  • Full-time
... https://jobeax.com/link/syLX4zShGm5VyUK0 Job Description About the Role The Customer Support Executive (CSE) is responsible for delivering timely, accurate, and professional customer support through voice and chat channels for U.S.-based customers. This role focuses on resolving customer queries efficiently, ensuring high customer satisfaction, ...

Bangalore, भारत

Vrinda International

Blended Customer Support Executive

  • Full-time
Summary The Blended Customer Support Executive serves as a vital liaison between the organization and its clientele within the IT Services sector. This role is dedicated to delivering exceptional service experiences by managing diverse communication channels ensuring high levels of client satisfaction and resolving inquiries ...

Noida, भारत