Vacancy description

Customer Support Executive- (Telugu and English) -Bangalore in भारत

2coms

  • On-siteWork from the office
  • Full-timeStandard weekly hours

Rs 5 - 10 lakhs p.a.

भारत

Job Description

Title: Customer Support Executive

Location: Bangalore (On-site, office-based role)

Job Type: Full-time

Industry: Customer Support / BPO / Service Industry

Reporting To: Customer Support Manager / Team Lead

Summary:

We are hiring a Customer Support Executive for one of our leading clients in Bangalore. The role involves handling customer queries, providing solutions, and ensuring a high level of customer satisfaction. The ideal candidate should have strong communication and problem-solving skills, be fluent in Telugu and English, and be comfortable working from the office in a structured day-shift environment. Freshers and experienced candidates are welcome to apply.

Responsibilities:

  • Handle incoming customer queries and provide timely, accurate solutions.

  • Demonstrate strong problem-solving skills to resolve customer issues effectively.

  • Maintain a professional and courteous communication style in Telugu and English.

  • Adhere to office protocols and work full-time from the assigned location.

  • Maintain daily logs and updates as per company guidelines.

  • Ensure customer satisfaction and provide support that encourages repeat engagement.

Requirements / Qualifications:

  • Graduate (any discipline).

  • Strong communication skills in Telugu and English.

  • Good problem-solving and analytical abilities.

  • Willingness to work from the office full-time.

  • Freshers or candidates with prior customer support experience can apply.

  • Ability to work in a structured day-shift environment.

Benefits:

  • Salary: ₹17,000 Net Take Home (NTH) + ₹8,000 Variable Pay

  • Day shift work

  • Sunday off

  • Opportunity to gain experience in customer support for a leading client

Other Pointers regarding this job:

  • Work Location: Bangalore (On-site, office-based role)

  • Age Criteria: As per company norms

  • Gender: Both Male & Female can apply

  • Eligibility: Freshers or experienced candidates with customer support skills

  • Qualification: Graduate (any discipline)

  • Travel Requirement: Not applicable

  • Work Details: Full-time, 

  • Communication Skills: Must be fluent in Telugu & English with strong customer interaction skills

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