Customer Support Executive - Fresher in Bombay, भारत

Customer Support Executive

Start Date

Starts  Immediately

CTC (ANNUAL)

₹ 2,00,000 - 3,00,000 ₹ 2,00,000 - 3,00,000 /year

Experience

No experience required

No experience required

Apply By

21 Nov' 26

Posted 6 days ago

Fresher Job

Be an early applicant

About the job

Key Responsibilities:

1. Handle customer queries via calls, emails, and chat for international clients.
2. Resolve customer complaints and provide appropriate solutions.
3. Provide information about products, services, orders, and payments.
4. Maintain professional communication with customers from different countries.
5. Follow up on pending requests and ensure customer satisfaction.
6. Maintain accurate customer records and update CRM systems.
7. Handle escalations and coordinate with relevant departments.
8. Meet customer service KPIs, quality standards, and response time targets.
9. Assist with order tracking, billing, refunds, and account-related issues.
10. Provide excellent verbal and written English communication.

Skill(s) required

Computer skills English Proficiency (Spoken) English Proficiency (Written)

Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. are from Mumbai only

Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: ₹ 2,00,000 - 3,00,000 /year

Perks

Informal dress code Health Insurance Life Insurance

Number of openings

20

About Insight Advisors Pvt Ltd

At Insight Advisors, we specialize in providing top-tier recruitment services by sourcing and placing top accounting and finance talent in a variety of positions, whether permanent, temporary, contractual, or interim. Our primary objective is to assist our business partners in identifying candidates who can achieve results that align with their goals.

Activity on Internshala

Hiring since November 2024

24 opportunities posted

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