Actively hiring

Customer Support Executive

IHSKAS FOUNDATION

NGO

Start Date

Starts Immediately

CTC (ANNUAL)

₹ 2,00,000 ₹ 2,00,000 /year

Experience

No experience required

No experience required

Apply By

14 Nov' 26

Posted 1 week ago

Fresher Job

894 applicants

About the job

IHSKAS Foundation is looking for Customer Support Executives to support our donors and keep them informed about our work. You will handle day-to-day donor queries, coordinate with our ground team, and follow up on pending requests. Freshers are welcome.

Key responsibilities:

1. Respond to daily donor chats and questions clearly, courteously, and professionally.
2. Handle requests for distribution information and updates on the Foundation's activities.
3. Coordinate with the ground team to verify information before sharing updates with donors.
4. Maintain clear records of donor queries and unresolved requests.
5. Follow up with the relevant team until pending queries are addressed, and keep donors informed of the progress.

Skill(s) required

Customer Support English Proficiency (Written) Hindi Proficiency (Written)

Earn certifications in these skills

Other requirements

A. Skills and approach:

1. Clear written communication and a patient, respectful approach to donor support.

2. Attention to detail when recording queries and sharing information.

3. Reliable follow-up and coordination with the ground team.

4. English proficiency is mandatory. Hindi proficiency is required. Knowledge of Tamil or Telugu is an additional advantage, not a requirement.

B. Role details:

Number of openings: 5

Work arrangement: Work from home

Working hours: 8:00 AM–5:00 PM IST

Annual CTC: ₹2,00,000; salary breakup discussed during the interview.

Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: ₹ 2,00,000 /year

Number of openings

5

About IHSKAS FOUNDATION

Varanasi

Welcome to the Ihskas Foundation, your leading platform to donate with full transparency. We're dedicated to providing you a very easy way to donate, with an emphasis on 100% transparency in donations, on-time procurement of donation details with proof, and we donate needy.

Activity on Internshala

Hiring since October 2024

11 opportunities posted

9 candidates hired

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