About the job

Key responsibilities:

1. Handle inbound and outbound customer interactions via calls, emails, or chat.
2. Address customer queries related to banking products, services, accounts, and transactions.
3. Resolve customer complaints and grievances in a timely and professional manner.
4. Educate customers about company policies, procedures, and service offerings.
5. Escalate complex issues to relevant departments and ensure proper follow-up.
6. Maintain accurate records of customer interactions and transactions.
7. Ensure high levels of customer satisfaction and service quality.
8. Adhere to company guidelines, compliance standards, and service protocols.
9. Support customer onboarding and basic account-related assistance.

Skill(s) required

Client Relationship Customer Support

Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. have minimum 1 years of experience

Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: ₹ 3,00,000 - 4,00,000 /year

Number of openings

About JCC Holding Private Limited

JCC Holding Pvt Ltd is the NBFC company. We are providing different loas to the customer. We are into Finance company based in Kharghar, Mumbai.

Activity on Internshala

Hiring since October 2026

1 opportunity posted

Additional Questions

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