Actively hiring

Customer Support Associate

Start Date

Starts Immediately

CTC (ANNUAL)

₹ 2,55,000 - 3,60,000 ₹ 2,55,000 - 3,60,000 /year

Experience

1 year(s)

1 year(s)

Apply By

22 Nov' 26

Posted 4 days ago

Job

51 applicants

About the job

Key responsibilities:

1. Handle customer queries and provide appropriate solutions over inbound or outbound calls, as required.
2. Communicate clearly and professionally with customers.
3. Understand customer concerns and resolve issues efficiently.
4. Maintain customer satisfaction by providing a positive customer experience.
5. Follow company policies, process guidelines, and quality standards.
6. Maintain accurate customer interaction records and meet performance targets.

Skill(s) required

Active Learning Customer Support Effective Communication Problem Solving

Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. have minimum 1 years of experience

Other requirements

1. Excellent verbal communication skills.

2. Strong customer-handling and problem-solving abilities.

3. Good listening skills and a customer-oriented approach.

4. Basic computer knowledge.

5. Ability to work in a target-driven environment.

6. Willingness to work in rotational shifts, if required.

7. Freshers and experienced candidates can apply, subject to process requirements.

Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: ₹ 2,55,000 - 3,60,000 /year

Annual CTC breakup:

1. Fixed pay: ₹ 2,50,000 - 3,50,000 /year

2. Variable pay: ₹ 5,000 - 10,000 /year

Perks

5 days a week

Number of openings

20

About Hird

Hird is a group of well-known placement consultants, offering competent manpower solutions to the clients. Our professionals are proficient enough to provide exemplary placement solutions to the corporate across India.

Activity on Internshala

Hiring since June 2021

30 opportunities posted

2 candidates hired

Additional Questions

Sign up to continue

Candidate sign up

Sign up/ Login with Google

Sign up with Email

OR

By continuing as a candidate, you agree to our T&C .

Already registered? Login