Our client is a leading holistic wellness organization dedicated to transforming lives through evidence-based nutrition, lifestyle, and integrative health coaching.
Key Responsibilities
Manage and maintain lead data, allocation, referrals, and CRM updates.
Coordinate client onboarding and PDMR completion for seamless program initiation.
Handle CRM-related issues by coordinating with the IT team.
Process refunds, program transfers, and ensure accurate backend documentation.
Track installment payments, invoices, and coordinate with Finance.
Maintain employee referral records and prepare monthly payout reports.
Support daily sales operations, maintain trackers, and drive process improvements.
Desired Candidate Profile
Bachelor's degree in Business Administration, Commerce, Management, or a related field.
1–3 years of experience in Sales Operations, Customer Success, CRM Administration, or Backend Operations.
Strong knowledge of CRM tools (Zoho, Salesforce, HubSpot, or similar) and Microsoft Excel.
Excellent communication, coordination, and stakeholder management skills.
Highly organized with strong attention to detail and problem-solving abilities.
Ability to multitask, manage deadlines, and work effectively in a fast-paced environment.
Customer-focused mindset with a proactive approach to process improvement.
ABOUT THE ROLE We are seeking a highly motivated, professional, and customer-focused Customer Service Representative to join our remote customer support team. In this role, you will serve as a primary point of contact for customers, helping them resolve questions, address concerns, navigate our products or services, and ...
... paths forward. If you want to make an impact and grow with a team that inspires millions, you’ll fit right in. The role: We're looking for a Senior Social Media Support Agent to join our customer support team. In this role, you'll be one of the most visible representatives of our product — the person users hear back from when ...
... problems instead of just working around them. - Ready for 24x7 rotational shifts across a 6-day week. Our users need us around the clock. Why Join Aspora as a Customer Support Agent? - Shape how thousands of users experience Aspora at the exact moment trust is won or lost. - Your feedback directly influences the next set of ...
Travel Voice Customer Support Summary We are seeking a dedicated professional to join our IT Services team in Noida as a Travel Voice Customer Support agent. This pivotal role involves managing inbound voice interactions to deliver exceptional service to our airline clients and their passengers. The ideal candidate will ...
ABOUT THE ROLE We are seeking a highly motivated, professional, and customer-focused Customer Service Representative to join our remote customer support team. In this role, you will serve as a primary point of contact for customers, helping them resolve questions, address concerns, navigate our products or services, and ...
... Documenting customer interactions and transactions 9. Providing excellent customer service Maintaining a positive and professional attitude while interacting with customers 10. Collaborating with other departments Working with other teams to ensure a positive customer experience Skill(s) required Customer Support Effective Communication ...
Kendall’s Grill is seeking a friendly, professional, and customer-focused Online Chat Support Agent to assist customers through online chat and digital communication channels. The successful candidate will respond promptly to customer questions, provide accurate information about our menu and services, assist with orders ...
... through to completion. - Identify recurring issues or process gaps and contribute to improving workflows. What you have - At least two years of experience in customer support, customer service, contact-center operations, or another customer-facing role, preferably in retail or e-commerce. - Excellent written communication ...
... Customer Support team and gain hands-on experience in supporting a fast-growing SaaS product. This role is ideal for someone who wants to build a career in customer support, customer success, or SaaS operations. As a Support Intern, you will work closely with experienced support specialists to assist customers via tickets ...