Customer Success Manager - Nights (Permanent) in Sahibzada Ajit Singh Nagar, India
QUANTUS FREIGHT SOLUTIONS
On-siteWork from the office
Full-timeStandard weekly hours
ContractFixed-term or freelance
₹20k INR - ₹35k INR / month
India
Customer Success Manager - Nights (Permanent) in Sahibzada Ajit Singh Nagar, India is listed on Jobeax. Browse 30,000+ vacancies available.
We are looking for a proactive and customer-focused professional to join our growing team as a Logistics Customer Success Executive. In this role, you will serve as the first point of contact for prospective customers in the US logistics and supply chain market. This position combines customer support, client communication, lead qualification, and logistics coordination. The ideal candidate should be confident in handling calls and emails, building relationships, and ensuring a smooth customer experience while supporting business growth initiatives.
Key Responsibilities Communicate with US-based prospects through calls, emails, LinkedIn, and other channels Understand customer requirements and provide timely support and coordination. Coordinate internally with operations and sales teams to ensure smooth communication and service delivery. Maintain accurate records of customer interactions, leads, and pipeline activities Build strong professional relationships and provide excellent customer experience
Requirements
1–2 years of experience in customer support, client servicing, sales, business development, or logistics coordination
Excellent verbal and written English communication skills
Comfortable speaking with US-based clients over calls and emails
Strong interpersonal and relationship-building skills
Ability to multitask and work in a fast-paced environment
Comfortable working night shifts aligned with US business hours
Basic understanding of logistics, freight, supply chain, or transportation industry preferred
Experience with B2B communication or US processes will be an added advantage
What We Offer Competitive salary package Performance-based incentives and growth opportunities Exposure to international clients and US business operations Supportive and collaborative work culture Career advancement opportunities as the company grows
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