Handle customer inquiries via phone. Provide detailed information about our products and services. Assist customers in making informed decisions about their insurance needs. Maintain accurate records of customer interactions and transactions. Resolve customer complaints in a professional and timely manner. Collaborate with team members to improve customer satisfaction.
Preferred candidate profile : Experience: 0-3 years. CTC: 2.5 4LPA + Attractive Incentives Excellent communication and interpersonal skills. Ability to handle high-pressure situations and resolve conflicts effectively. Basic computer skills and familiarity with CRM systems. Strong problem-solving abilities and attention to detail. High School Diploma and Bachelor's degree preferred.
... Newswire) , and a Gold Stevie Award for Sales and Customer Service ( Mindtickle )- recognition of our dedication to both product excellence and outstanding customer support. Mindtickle is hiring an experienced Customer Support Engineer - II to join our Customer Support Engineering team and become the technical heartbeat ...
... portfolio of strategic enterprise customers across North America. The CSM will serve as the primary post-sales relationship owner and trusted advisor, driving customer adoption, value realization, retention, renewals, and expansion across Aryaka's Unified SASE, SD-WAN, security, cloud networking, and managed services portfolio. ...
... Manager General Manager The Details What You Need Strong interpersonal skills Leadership skills An aptitude for marketing The desire to make a difference for our customers. What You'll Do Build long-lasting customer and vendor relationships. Set sales goals and drive new business with marketing strategies. Assist General Manager ...
... teams to identify upsell/cross-sell opportunities and support business growth. - Support operational goals by identifying process improvements and enhancing customer success workflows. 3+ years of experience in Customer Success, Account Management, or Client Support, preferably in SaaS or media/streaming tech environments. ...
... support, or a similar role - Fluency in multiple languages (e.g., English + Malayalam, Telugu, Tamil, Kannada, and Hindi) - Familiarity with e-commerce platforms and CRM tools Knowledge of customer support tools like Zoho Desk, Freshdesk, or similar is preferred Strong typing and documentation skills Time management and organizational ...
... This center features specialized centers of expertise that collaborate with A&M leadership across multiple business units and geographies to deliver efficient services to A&M clients. It helps A&M's global business units expand their talent pool in India, allowing them to hire specialized professionals, maintain competitive ...
We are global talent research, insight and pipelining specialists with offices in the UK, USA, Singapore, Malaysia, Hong Kong, Dubai, and India. Our international reach has helped us to understand and penetrate specialist markets at a global level.
... registrations and payments across our centres and digital channels. The role involves building customer relationships, promoting British Council products and services, converting enquiries into registrations through effective follow-ups, upselling and cross-selling, and supporting daily operations while achieving agreed customer ...
... NON-FINANCIAL SIZE Generate quality sales leads Customer Service Understand customers' requirements and create opportunities to cross sell relevant products/ services Responsible for handling customer queries and provide information as per defined standards and escalate to Assistant CRM & CRM in case of any deviation Assist ...
... experience at an affordable price. We are looking for a customer service representative that will be the liaison between our company and its current or potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and enquiries; Assisting customers on our calls, ...
... professionalism, and rapport from the beginning of each interaction. Ask detailed case-related questions naturally and respectfully, ensuring callers feel heard and supported throughout the conversation. Accurately record case details, contact information, and relevant documentation in CRM and case management systems in real time. ...
Role Summary : A Customer Support Analyst Level II works within the Customer Support Center to meet the needs of GHX's important customers. The CSA-II will develop a strong working knowledge of our leading edge GHX Internet B2B exchange system and growth products, the Customer Support knowledge base, and Customer Support ...
Customer Support Engineer with experience in LCD display wanted. Responsibilities Provide technical support for LCD display products. Diagnose and troubleshoot issues effectively. Engage with clients to understand their needs and provide solutions. Qualifications - 2 years+ of technical engineering and troubleshooting experience ...
Manage inbound and outbound calls, emails, and chat support as per operational requirements. Maintain high levels of customer satisfaction and service quality. Track and update the status of ongoing customer escalations in the CRM system. Benepik provides rewards, loyalty, and payment infrastructure to organizations. Its ...
Our partner is looking for a Customer Support Lead based in India. As Customer Support Lead, you will lead and scale a global customer support function in a fully remote, technology-driven environment. You will oversee both AI-powered and human support operations while ensuring high-quality, timely, and safe resolutions ...
... Office, email, CRM tools) - Experience with B2B or SaaS customer support Familiarity with support ticketing systems (e.g., Previous experience in remote/virtual support roles Customer handling and support experience Basic computer knowledge Ability to handle calls and customer queries professionally [Skills: customer experience,english,communication ...
... accurately and efficiently. Maintain and balance cash drawers, ensuring accurate record-keeping of all transactions. Promote and cross-sell bank products and services to customers. Engage daily with customers to drive growth in Current Accounts (CA), Savings Accounts (SA), and Term Deposits (TD), along with cross-selling ...
About Kennametal With over 80 years as an industrial technology leader, Kennametal Inc. delivers productivity to customers through materials science, tooling and wear-resistant solutions. Customers across aerospace and defense, earthworks, energy, general engineering and transportation turn to Kennametal to help them manufacture ...
... progress. Our teams are agile, collaborative, and committed to delivering-for each other, for our customers, and ultimately for the people who rely on the services we support. We are passionate about developing our people, through career development and progression supportive and engaged line management technical and therapeutic ...