Vacancy description
Flexiple
India, India
Customer Service Helpdesk Advisor - Remote in India, India is listed on Jobeax. Browse 30,000+ vacancies available.
Customer Service Specialist A global consumer brand building its India customer operations
Location: Remote (India)
A well-known global consumer brand is building its India customer operations and has partnered with Flexiple to hire. You will support customers of a brand millions already trust, and help set the standard for how they are looked after. Flexiple is a managed marketplace that helps global companies build high-performing teams and GCCs in India.
As a Customer Service Specialist, you will own a queue of customer cases, handle the trickier ones others escalate, and bring consistency and quality to every interaction.
Manage and resolve customer cases across channels with high quality
Maintain tone, accuracy, and consistency against service standards
Share feedback and recurring themes to improve the customer experience
1 to 5 years in customer service or support, ideally with a quality focus
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