Customer Service Expert - Nights - English in Nagar, India is listed on Jobeax. Browse 30,000+ vacancies available.
Customer Service Representative – English Voice
Your potential has a place here with TTEC's award-winning employment experience. As a Customer Service Representative - Voice , you'll be be part of bringing humanity to business. Our employees celebrate our purpose, team and company culture.
Do you have a passion for helping others and providing them peace of mind In this role, you'll work to resolve customer issues via phone and multiple platforms such as text, email, social media, direct messaging, and other nonverbal written communication channels. Whether it's providing quick answers, offering compassionate product consultations, or resolving issues with a smile, you'll be the difference between an average customer experience and an exceptional one.
Answer incoming calls from healthcare plan members.
Understand the coverage and healthcare requirements by interacting with members on phone
Ability to read, write, and converse proficiently in US English.
Computer literacy.
Support for your career and professional development.
An inclusive, community-minded organization that encourages giving back.
A comprehensive benefits package that may include transportation for night shifts, PTO, tuition reimbursement, and health and wellness incentives.
We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.
You'll contribute to the success of the customer experience and the overall success of the team.
TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day—and it starts with the talent behind the experience.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. TTEC embraces diversity and is committed to building a diverse and inclusive workforce, respecting and empowering different perspectives within our global teams. We aim to reflect the communities we serve, delivering not only amazing service and technology but also humanity. As a global company, diversity is our strength allowing us to bring unique perspectives to the table.
Job: _Customer Care Representative