Customer Service & Experience Officer in Gurugram, India

... freshers and experience can apply Role & responsibilities: Opportunity to work in a dynamic US Chat support process Excellent growth prospects for freshers and experienced in customer support Interested candidates can drop their resume on Whatsapp View phone number on https://jobeax.com/link/8om4ubga9gvjbUNE or email on View ...

• Full-time

... experience with tools like Freshdesk/Zoho Desk, and the ability to handle escalations, returns, delays, and customer dissatisfaction professionally. Strong Customer Service and Customer Support skills, with a focus on professionalism and empathy. Experience driving Customer Satisfaction through service quality, feedback ...

• Contract

Manage inbound and outbound calls, emails, and chat support as per operational requirements. Maintain high levels of customer satisfaction and service quality. Track and update the status of ongoing customer escalations in the CRM system. Benepik provides rewards, loyalty, and payment infrastructure to organizations. Its ...

• Full-time

... range of banking services Directly responsible to acquire new customers for Group Lending (GL) business and servicing existing customers Upsell loans to right customers and family members based on requirement and capacity to repay Offer and onboard Savings Accounts and other deposit products to customer, their family members ...

Job Requirements Role/ Job Title: Customer Service Manager Business: Branch Banking Function/ Department: Branch Banking Job Purpose: 'The role focuses on engaging with customers, managing retail banking operations, driving liability growth, and ensuring compliance with regulatory standards. The incumbent plays a key part ...

• Remote

... consistency and quality to every interaction. Manage and resolve customer cases across channels with high quality Maintain tone, accuracy, and consistency against service standards Share feedback and recurring themes to improve the customer experience 1 to 5 years in customer service or support, ideally with a quality focus - ...

401k

Retirement Solutions - Data Entry Services Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years Accenture is a global professional services company with leading capabilities in digital, cloud and https://jobeax.com/link/s3Tm4mZwkevmZ2jR unmatched experience and specialized skills across ...

• Contract

... dental colleges to integrate SHIPL products into their academic and clinical practices. Promote Septodont products through scientific communication and targeted customer acquisition strategies. Support brand building through CDEs, hands-on workshops, and field visits. Driving actions for customer retention and acquisition through ...

8700

... have hands on experience to commissioning of the different types of CNC & PLC controlled machines. Should have strong ability to understand the field issues, customer complaints and servicing issues. Plan/ schedule preventive maintenance, shut down maintenance at customers' sites. Co-ordinate with CFTs for attending field ...

• Contract

Job Title: Customer Support Agent â€' Elevator Industry Job Summary: Responsible for handling customer interactions related to elevator services, including inquiries, complaints, service requests, and follow-ups. Acts as the first point of contact to ensure timely resolution, customer satisfaction, and smooth coordination ...

• Full-time

... of customer interactions and follow-ups. Escalate complex issues to the relevant department when necessary. Ensure high levels of customer satisfaction and service quality. Meet response time and performance targets. Must Haves: - 1-3 years of proven experience in handling and resolving customer queries. - Excellent written ...

• Contract

... Service Representative for the UK Admin team. It is an entry-level position. Frequently escalates more complex customer complaints or issues to more senior customer service representatives. A high school diploma is required, and a bachelor's degree is a plus. Experience: 1-3 years applicable experience in a customer relationship ...

• Full-time

... customer interactions in CRM tools or sheets. Work with support, product, and operations teams to ensure quick resolution of escalated issues. 0 - 2 years of experience in Customer Service is required. - Good verbal communication skills in English and Hindi . - Proficiency in any additional regional language (e.g., Tamil, ...

... sales targets to be achieved by the sales team. Monitoring the performance of the sales team and motivating members to meet or exceed sales targets. Collecting customer feedback and providing updates to senior management. Traveling to potential and existing customers within an assigned sales area to present company offerings ...

The role of Customer Service Representative (Level 2) is primarily responsible for providing attentive customer services to providers. Responsibilities include answering routine inquiries, resolving issues, and delivering exceptional customer experiences. Using top-notch interpersonal skills, being able to understand customers' ...

26k - 60k / month

Customer Support Specialist Start Date Starts Immediately CTC (ANNUAL) Competitive salary Competitive salary Experience 1 year(s) 1 year(s) Apply By Not Provided Posted 3 weeks ago Job Be an early applicant About the job *Direct Walk-In Drive - Monday to Friday* Walk-in Interviews for Customer Service Associate -International ...

... looking for customer-focused professionals who are passionate about creating meaningful customer experiences and want to grow with a purpose-driven team. Role: Customer Service Associate As a Customer Service Associate, you will be responsible for engaging with customers, understanding their needs, providing the right support, ...

• Contract

... building business across India and international markets - Strong expertise in B2B consultative selling, enterprise account management, and strategic deal Experience selling technology products/platforms; experience in IT professional services or Proven experience building and managing strategic partnerships and enterprise ...

• On-site
• Full-time

... customers, resolving their queries and concerns, and delivering a positive customer experience. Maintain accurate customer information and follow established service processes. Support the team in improving customer service processes and overall service quality. Meet defined customer service and performance targets. Ability ...

... sales targets to be achieved by the sales team. Monitoring the performance of the sales team and motivating members to meet or exceed sales targets. Collecting customer feedback and providing updates to senior management. Traveling to potential and existing customers within an assigned sales area to present company offerings ...