Customer Service & Experience Officer in Thāne, India

Rs 2.55 - 4 lakhs p.a.

... Incentives Location: Gurugram Experience: 0-5 years Education: Graduation required Job Summary: We are looking for Customer service Executives to engage with global customers and drive sales conversions. The role involves handling international clients, promoting insurance products, and ensuring a seamless customer experience. Key ...

... ticket volume and time To adhere to quality standards (voice and accent, Tech Monitoring), regulatory requirements and company policies To ensure positive customer experience and CSAT through defined resolution rate and minimum average handling time (AHT), rejected resolutions or Reopen Cases To update worklogs and follow ...

... customer support experience in any industry is preferred. Fresh graduates with a relevant degree or diploma are encouraged to apply. Professional or personal experience in technical troubleshooting is an advantage. Openness to feedback, coaching, and continuous improvement. Provide customer service support for inquiries related ...

• Contract

... Requirements (IFCR). - Promote and uphold Sage Values and Code of Conduct, escalating any concerns or non-compliance to the manager. - Liaise with Sales, Finance, and Customer Services teams regarding the implementation, interpretation, and adoption of Sage policies. - Review service level agreements (SLAs) periodically and identify ...

... customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications Freshers and experienced can apply Excellent phone etiquette and excellent verbal, written, and interpersonal ...

55k

... career paths, and strong culture of recognition. The Territory Service Representative (TSR) - Operations is responsible for the timely pickup and delivery of customer shipments within an assigned territory while delivering a superior customer experience and representing the Blue Dart brand with professionalism. Operating ...

• On-site

We are looking for a dedicated and customer-oriented professional to join our team and deliver efficient, empathetic, and high-quality support to our valued customers. US-based HVAC services company serving residential customers Location: Mohali Sector-67, India Shift: 6:00pm - 3:30am IST (Rotational) Working Days: 5 Days ...

Customer Support Engineer with experience in LCD display wanted. Responsibilities Provide technical support for LCD display products. Diagnose and troubleshoot issues effectively. Engage with clients to understand their needs and provide solutions. Qualifications - 2 years+ of technical engineering and troubleshooting experience ...

... core drivers of the Bank's customer engagement strategy across products and services About the Role: As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank's products, providing service to existing and New-To-bank customers in ...

... interiors designers World-class customer experience is what we pride ourselves on. Hence, we will expect you to share our passion and commitment for serving customers The ideal candidate for this role will come with past experience in managing relationships with customers and running a sales team, with clear sales targets ...

... core drivers of the Bank's customer engagement strategy across products and services About the Role: As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank's products, providing service to existing and New-To-bank customers in ...

... Executive to join our team. The candidate will be responsible for making outbound calls, handling customer inquiries, generating leads, and maintaining positive customer relationships. Responsibilities Make outbound calls to customers and prospects Explain company products and services Handle customer queries professionally ...

• On-site

... Maintain accurate records of customer interactions and resolutions in the CRM system. - Gather customer feedback and share insights with internal teams to improve service. Requirements: - Education:Degree in any discipline (English Lit preferred). - Experience: 0–1 year in customer support (training provided). - Skills: - Excellent ...

• Remote
• Hybrid
• Full-time

... communication with users to understand, document, and resolve their IT issues. Develop and maintain documentation and user guides for common issues to improve IT service efficiency. Participate in a shift-based support schedule to ensure coverage across global time zones. 3-5 years of hands-on experience in IT support, with ...

... interiors designers - World-class customer experience is what we pride ourselves on. Hence, we will expect you to share our passion and commitment for serving customers - The ideal candidate for this role will come with past experience in managing relationships with customers and running a sales team, with clear sales targets ...

1800

... quality assurance. Liaise with Amazon and Flipkart support teams to resolve complaints, address policy violations, and manage marketplace-specific issues. Customer Experience & Service: ~ Monitor and manage customer reviews and feedback, responding promptly to queries and complaints. Apply SEO best practices to enhance ...

Education : https://jobeax.com/link/qWXnjFgQhSFTUarO / https://jobeax.com/link/WpsjxTVTPM7Fluc2 in Logistics & SCM (Preferred) Experience : 3 to 4 Years of professional experience Job Purpose : Being at a very first stage of the order booking, it is utmost important that we get correct Purchase order from customer, get ...

... client engagement and follow-ups - Coordinate with vendors, airlines, hotels, and ground partners to ensure seamless travel arrangements - Deliver exceptional customer service to ensure high client satisfaction and repeat business Looking For: - 4–8 years of experience in a travel agency or tour operator environment - Strong ...

Excellent verbal and written communication skills with least grammatical errors Basic computer operating skills required (MS- Office Applications) Appropriate Typing speed to be able to efficiently manage documentation during/post interaction Current Guardian Colleagues: Please apply through the internal Jobs Hub in