Customer Service Executive

Start Date

Starts Immediately

CTC (ANNUAL)

₹ 2,00,000 - 3,00,000 ₹ 2,00,000 - 3,00,000 /year

Experience

No experience required

No experience required

Apply By

7 Nov' 26

Posted 1 week ago

Fresher Job

Be an early applicant

About the job

Profile: Customer Service Executive
Location: Bangalore
Work mode: Work from office
Experience: Freshers/0-2 years
Working days: 6 days a week
Shifts: Rotational

Key Responsibilities:

1. Handle customer queries and provide timely, accurate resolutions.
2. Communicate with customers over calls and other support channels.
3. Understand customer concerns and coordinate with internal teams for resolution.
4. Maintain proper records of customer interactions and follow-up.
5. Ensure a positive customer experience and meet defined service targets.

Shift details:

1. Male employees: Rotational shifts.
2. Female Employees: Morning shifts only- 7:00 AM-3:00 PM or 10:00 AM-7:00 PM.
3. Working: 6 days a week with 1 weekly rotational day off.

If you are enthusiastic, customer-focused, and enjoy solving problems, we'd love to hear from you!

Skill(s) required

Client Interaction Client Relationship Customer Acquisition Customer Support Hindi Proficiency (Spoken)

Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. are from Bangalore, Koramangala only

Other requirements

1. Fluent in Hindi + any one of: Kannada/Tamil/Telugu.

2. Good communication and interpersonal skills.

3. Comfortable working in rotational shifts.

4. Customer-focused attitude and willingness to learn.

5. Freshers are welcome to apply.

Salary

Probation:

Duration: 6 months

Salary during probation: ₹15,000 /month (only for freshers)

After probation:

Annual CTC: ₹ 2,00,000 - 3,00,000 /year

Perks

Informal dress code Health Insurance

Number of openings

50

About Epictus Logistics Solutions India Private Limited (Vahak)

Vahak is India's first online transport market app, a mobile application for road transport businesses and individual commercial vehicle (trucks, trailers, containers, Hyva, LCVs) owners for online lorry bookings, transport business branding, and transport business network expansion. Vahak India's most trusted transport market app. Get in touch with India's top-performing transporters & lorry owners with Vahak. A free, seamless mobile application and platform to book lorries and loads from the live transport marketplace.

Activity on Internshala

Hiring since January 2021

2 opportunities posted

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