Vacancy description
marq bpo solutions
India, Kochi
Customer Service Executive Immediate start! in Kochi, India is listed on Jobeax. Browse 30,000+ vacancies available.
Customer Verification Executive – UAE Process | Kochi
Employment Type: Full-time
Experience: Freshers and Experienced can apply
Immediate Joiners Preferred
We are a UAE-based company looking for enthusiastic and confident Customer Verification Executives to join our team in Kochi, Kerala, for our UAE customer validation process.
This is a great opportunity for freshers with excellent communication skills who are looking to build their career in customer service, verification, and UAE-based business processes.
Track and manage sales leads received through Google Sheets and WhatsApp.
Contact customers by phone for verification and validation of sales leads.
Follow the required CPR and quality guidelines during every validation call.
Complete the first customer call within the required 8-minute TAT .
Identify and report disputed cases to the Sales Team and Management.
Update dispute and validation details accurately in Google Sheets and WhatsApp.
Report any irregularities or malpractice identified in sales cases to the Team Manager.
Attend training sessions, review meetings, and quality feedback sessions.
Maintain accuracy, quality, and professionalism throughout the validation process.
Freshers are welcome to apply.
Fluent English and Hindi are mandatory.
Confident and comfortable speaking with customers over the phone.
Basic computer knowledge.
Immediate joiners are preferred.
Previous experience in telecalling, customer service, verification, validation, or UAE process will be an added advantage.
Suitable for freshers and experienced candidates .
Training and process guidance will be provided.
Career growth opportunities for candidates who demonstrate good performance.
If you are a fresher with good English and Hindi communication skills, are comfortable making customer calls, and are ready to learn and grow, we encourage you to apply.
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