Customer Service Engineer in Hyderabad, भारत

GE HealthCare seeks a Customer Service Engineer to maintain and service MR modality medical equipment in the Hyderabad region. The role involves system-level troubleshooting, preventive maintenance, field modifications, and customer relationship management for assigned accounts.

Responsibilities

• Maintain all MR modality equipment models in assigned geographic area
• Perform system-level troubleshooting on complex multi-symptom equipment problems
• Complete Field Modification Instructions and Preventive Maintenance Service documentation timely
• Develop and maintain customer relationships while serving as technical interface
• Resolve maintenance issues using established procedures, escalating when necessary

Requirements

• Bachelor's degree from accredited institution or high school diploma with relevant experience
• 5+ years field service experience with MR modality equipment
• Strong oral and written communication skills
• Ability to document, plan, and execute maintenance programs
• System-level troubleshooting expertise on complex multi-symptom problems