Actively hiring

Customer Service Associate

Start Date

Starts Immediately

CTC (ANNUAL)

₹ 2,00,000 - 2,99,998 ₹ 2,00,000 - 2,99,998 /year

Experience

No experience required

No experience required

Apply By

26 Nov' 26

Posted 1 day ago

Fresher Job

59 applicants

About the job

Key responsibilities:

1. Assist in managing client relationships and maintaining client satisfaction.
2. Coordinate with internal teams to ensure smooth service delivery.
3. Understand client requirements and provide timely assistance.
4. Track pending requests and follow up for resolution.
5. Maintain regular communication with clients.
6. Escalate client issues to the appropriate team when required.
7. Maintain records of client interactions and provide updates to the reporting manager.
8. Handle client queries, requests, and follow-ups.

Skill(s) required

English Proficiency (Spoken) English Proficiency (Written) MS-Excel MS-Office

Earn certifications in these skills

Other requirements

1. Candidates pursuing an MBA, preferably in their final year.

2. Good verbal and written communication skills in English and Hindi.

3. Strong interpersonal and relationship-management skills.

4. Ability to coordinate with different teams and follow up on pending tasks.

5. Customer-oriented attitude and problem-solving abilities.

6. Willingness to learn and work in a professional environment.

7. Freshers are welcome to apply.

8. Candidates must be comfortable working from the office in Bengaluru.

Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: ₹ 2,00,000 - 2,99,998 /year

Number of openings

5

About Jobs Territory

Jobs Territory is a recruitment and staffing company that helps businesses hire better and faster. The company specializes in non-technical hiring across India, including roles in sales, operations, customer support, marketing, finance, and leadership. What sets Jobs Territory apart is its partnership-driven approach to hiring. Instead of simply forwarding resumes, the team focuses on understanding business requirements, conducting thorough candidate screening, and presenting only candidates who are capable of delivering results.

The company works with startups, SMEs, and established organizations that value speed, clarity, and accountability in the hiring process.

Activity on Internshala

Hiring since June 2021

182 opportunities posted

7 candidates hired

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